Senior Director of Product Management

SurveyMonkey


Date: 2 weeks ago
City: Bengaluru, Karnataka
Contract type: Full time
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What We're Looking For

We’re looking for a seasoned and strategic Senior Director of Product to lead a diverse portfolio of products and capabilities from our India office. This leader will oversee our global mobile app strategy for respondents, drive innovation in our AI-powered response quality systems, and manage product strategy for specific panel acquisition channels.

You’ll report to the Chief Product Officer and will be responsible for driving product vision, strategy, and execution across a wide surface area (SurveyMonkey Apply, Wufoo, and GetFeedback Digital) with a focus on quality, scale, and innovation. This is a critical leadership role that requires someone who can inspire and grow a high-performing team, collaborate globally, and deliver measurable outcomes across both user experience and business performance.

What You’ll Be Working On

  • Lead a team of ~10 PMs responsible for a broad portfolio spanning consumer and enterprise use cases, platform extensions, and feedback collection experiences for Wufoo, SM Apply, and GetFeedback Digital
  • Drive product strategy for high-scale systems and user-facing experiences that power our panel, rewards, mobile, and partner ecosystems
  • Ensure product investments in the region align with company strategy, user needs, and cross-functional priorities
  • Collaborate closely with global teams in Product, Engineering, UX, Marketing, and Operations to deliver cohesive, high-impact solutions

We’d love to hear from people with

  • 10+ years in Product Management, with 5+ years in leadership roles managing PMs and cross-functional partners
  • Proven experience overseeing a multi-surface product portfolio, ideally with both B2B and B2C components
  • Strong understanding of user acquisition, engagement, quality, and feedback loops—especially in scaled marketplaces or feedback systems
  • Experience working in or with global teams; able to operate with influence across time zones and cultures
  • Strong analytical mindset; comfortable working with data science, payments, and operational teams
  • Excellent communication and organizational leadership skills with a track record of driving outcomes through collaboration and clarity
  • Based in or willing to relocate to Bangalore, with the ability to work closely with both regional and global teams

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, this opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 3 days per week.

- Hybrid

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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