Senior Business Analyst (Retail, Mobile App, Loyalty, Shopping Malls industry)

WovV Technologies


Date: 13 hours ago
City: Vadodara, Gujarat
Contract type: Full time
Job Summary

WovV Technologies, Global Business Productivity SaaS company, is hiring Senior Business Analyst (Mobile App, Loyalty, Malls, Retail industry) for Permanent WFH/Remote/Chennai/Mumbai/Vadodara locations.

WovVTech’s suite of products are now empowering users across 3000 locations in 50 countries to digitise their operations, get real-time decision-driven analytics, and improve productivity. It counts global fortune 500 companies as its customers for SaaS products and technology services.

Skills: Business Analysis, Business Requirement Gathering, Functional Documentation, Data Analysis, Communication, Documentation, Microsoft Office, Technologies

Experience: 6 + years

Key Roles And Responsibilities

  • Ability to collect, analyse, and document requirements from stakeholders and customers.
  • Understanding of how to create workflows and identify areas for process improvements in customer support operations.
  • Create clear and concise documentation, including business requirements documents (BRDs), functional specifications documents (FSDs), user stories, and process maps.
  • Effectively communicate requirements to technical teams and stakeholders.
  • Facilitate communication and collaboration between key stakeholders, including customer support teams and technical teams.
  • Strong verbal and written communication to convey technical requirements to both business and IT teams as well as to interact with Client stakeholders
  • Work collaboratively with team members and provide clear updates.
  • Work with data – clean, manipulate and analyse data for meaningful insights and updates.
  • Participate in testing and quality assurance activities.
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
  • Provide guidance and mentorship to junior business analysts.
  • Contribute to the continuous improvement of business analysis processes.

Requirements

  • A bachelor’s degree in business or related field or an MBA. A minimum of 3 years’ experience in Business / Systems Analysis or Quality Assurance
  • Strong writing skills
  • Excellent communication abilities
  • Prior experience in preparing relevant documents
  • Experience working with international clients
  • Proven experience in eliciting requirements and testing and expert in BRD/FRD creation and development
  • Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
  • Basic knowledge in generating process documentation
  • Strong written and verbal communication skills including technical writing skills
  • Proficiency in Microsoft Excel: Experience with pivot tables, data validation, conditional formatting, and charts.
  • Detail oriented, analytical and inquisitive

Benefits And Perks

  • Work from Home / Remote Working
  • Flexibility in timing
  • 5 Days working
  • Team Outing
  • Exciting career path with an exponentially growing company
  • Fun activities
  • Abroad opportunities
  • Deserving compensation

Job Title Senior Business Analyst (Retail, Mobile App, Loyalty, Shopping Malls industry)

Location Vadodara

Min. Experience 6+ Years

Salary As per Industry Standard

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