Senior Associate-Quality Assurance

IDFC FIRST Bank


Date: 1 day ago
City: Thāne, Maharashtra
Contract type: Full time
Job Requirements

Job Requirements

Role/Job Title: Senior Analyst-QA

Function/ Department: Credit COE

Roles & Responsibilities

  • To ensure Quality assurance & Collateral Hindsighting processes are deployed across credit process and vendors
  • Devise and Deploy QA process in collateral & Non collateral product processes
  • Measure / Monitor & publish QA scores across credit process / underwriting and Vendors
  • Share Inputs from QA & Hindsighting process to improve credit process
  • Ensure reduction of QA & collateral based hindsighting errors using automation and technology solutions
  • Onboard and Manage QA vendors for effective functioning

Secondary Responsibilities

  • Drive collaboration with internal stakeholders to develop implementation plans for new / reengineered process
  • Evaluate the growth strategy and plan scalability across credit process and products
  • Recommend process changes in order to improve service efficiency and quality across Credit
  • Monitor the defined business plan laid out during yearly planning

Key Success Metrics

QA Metric , Vendor management , Quantum and periodicity of MIS

Education

Post Graduation: Any

Graduation: Any

Experience: 3-8 years of experience

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