Senior Analyst- Creative writer and project manager – Communications, Media & Technology- Hyderabad

Summary

Position Summary

Deloitte US-India Communications – Senior Analyst

Creative writer and project manager – Communications, Media & Technology, USI Growth and Purpose

About The Role

At Deloitte, we provide the opportunity to learn, connect, and collaborate with professionals across teams and around the world. As a professional with strong creative writing, content strategy, storytelling and communication skills, you will represent the voice of the organization, create impactful internal campaigns and work with other internal/global stakeholders to engage, inform and inspire our professionals. You will gain exposure to a variety of businesses and tools, partner with leads, and explore your creative potential, while developing your skills and your career. Specifically, the Communications, Media and Technology team functions like a creative in-house agency to create engaging and immersive employee experiences through creative campaigns, audio-video assets, gamification, digital solutions and more. As a creative content writer and project manager in CMT, you will be responsible for driving/leading, project managing, executing, and measuring the various employee engagement campaigns, and other communication activities; in collaboration with the larger internal communications team, senior leadership, and internal stakeholders.

The work you’ll do

In this role, you will work closely with a team that loves to ideate, innovate, be creative, and focus on impact for communication solutions across the organization. You will be expected to strategize, execute, and deliver on internal communications campaigns and be responsible for creating impactful content across various media and channels.

You will also take on project management and be responsible for timely deliverables for self and team members part of the project. As an enabler who enhances the communication efforts, your work will include working with internal stakeholders, leaders, and collaborating with the larger internal communications and creative teams. You will bring your unique and informed perspectives to strategize, innovate, create and drive multiple impactful internal communications and employee engagement campaigns including but not limited to integrated campaigns, emails, newsletters, video scripts, audio podcasts, leadership messages, gamified solutions, and content for internal social channels and websites. 

You will be responsible for the activities below in collaboration, coordination, and engagement between various teams along with supervising team members.

Key responsibilities:

• Work closely with the content team lead and team members to develop, and execute, communication strategies, creative campaigns, employee engagement communications and other media solutions (audio, video, digital) aligned to the stakeholder briefs.
• Draft compelling messages across different communication channels like emails, digital, videos, audio, social media, etc.
• Work with stakeholders to understand business objectives, identify, gather, define requirements, and disseminate timely business communications within the defined strategies of the group.
• Assess needs, ideate, write, edit, generate, and execute creative and impactful communication solutions within a short turnaround time.
• Project plan and manage the communications pipeline, production and distribution of regularly updated communication vehicles such as internal websites, online newsletters, and email communications, etc.
• Significantly enhance communications to improve message coordination, clarity, consistency, and context in line with the overall US Communications guidelines, legal and brand standards for communications.
• Provide support in developing and driving effective metrics to measure the impact of communications delivered.
• Strong attention to detail, ensuring deliverables have zero/minimum errors and are consistent with the Deloitte style guide.
  
  

Key requirements:

• Ability to collaborate seamlessly across levels, teams and different stakeholder groups, including a diverse communications team, to develop impactful communication solutions that meet business needs.
• Foster integration across the communications campaigns in US India, USI G&P and the US teams, where applicable, to advance business objectives more effectively.
• Project plan and manage multiple communications simultaneously, adhering to timelines and quality.
• Leverage social and digital communication platforms like the intranet, Microsoft Teams, Viva Engage, audio/video channels, and social media to help drive the organization and individual service lines’ priorities and messages.
  
  

The team

USI Communications is a team of professionals who specialize in Internal Communications, Public Relations and Communication Technology. The team reinforces the culture and brand of Deloitte internally and monitors our external reputation – intervening where necessary. They also play the role of a strategic and trusted business advisor for leaders and ensure that professionals are equipped with the right information in a timely manner to excel at work and enjoy well-being. Other priorities include creating an open and transparent environment for leadership communications, leveraging internal channels creatively, effectively disseminating information and measuring the impact of communications.

Qualifications Required:

• Post-graduate/graduate degree in Communications/Journalism/Advertising/Marketing/Business Administration or related fields, with at least three years of relevant experience
• Overall experience of 3-5 years with a proven track-record of delivering quality communications services to support the execution of branding and communication strategies of a large organization.
• Good command over the language, strong writing, editing, and proofreading skills, with an emphasis on quickly developing high quality content in alignment to business brief/requirement for use in online communications.
• Aptitude for storytelling both for written communication and visual communication.
• Strong listening and analytical skills.
• Strong project management, time management and stakeholder management skills.
• Ability to work on multiple projects with quick turnaround times, without compromising quality.
• Strong interpersonal traits, including confidence to interact with personnel at all levels, responsiveness, flexibility, initiative, decision making, conflict resolution, and tact.
• Intermediate skills working with Microsoft Office applications required.
• Experience with managing and publishing content for social media networks will be a plus.
• Experience of having worked with a global organization or large-scale communications projects, preferred.
• Familiarity with Chicago Manual of Style, AP Handbook or other editorial standards preferred.
  
  

This role will be based out of Hyderabad.

Work timings: 11 a.m. – 8 p.m. (IST)

#EagerForExcellence

#EAG-M&R

#CAB-RR1

CBG_GDA

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 310302