Security Executive
Mercure Hotels
Date: 3 weeks ago
City: Lucknow, Uttar Pradesh
Contract type: Full time
Job Description
Graduate or any other equivalent qualifications.
Additional Information
2-3 years of experience in Security department with branded hotels.
- Supervise, instruct and coordinate the activities of Security Associates.
- Monitor and arrange shift activities according to schedule requirements and team availability.
- Ensure all personnel are present & have assumed their duties. Continuously monitor & oversee the operations.
- To be thoroughly familiar with the entire property & cognizant of the areas and functions likely to require attention by the Security Associate.
- Serve as a principal source of information on rules and procedures governing security and parking operations.
- Ensure compliance with established rules and regulations.
- Any matter which may effect the interests of Mercure Ekana Sportz City Lucknow should be brought to the attention of the Management.
- Provide effective support to the team to enable them to provide effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that the team is trained on all safety provisions.
- Motivate and develop the team to ensure smooth functioning of the department and promote teamwork.
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Keep the Safety & Security Manager informed of any noteworthy incidents or conditions, disciplinary problems or any information deemed helpful to the performance of the Security Department.
- Oversee the work of all employees and ensure that areas are being properly patrolled.
- Frequently check fire and security systems for proper operation. Be able to troubleshoot security system and retrieve necessary information.
- Operate and monitor control panels, alarms and related security equipment.
- Identify and report operational problems and hence initiate corrective action and assist with diagnosis and correction of the problems.
- To inspect the various security posts
- To frisk any employee for security purpose. ( All male employee to be frisked by male guards and lady employees to be frisked by lady guards only)
- Patrol the assigned area & check for suspicious occurrences and also ensure that the parking rules and regulations are enforced.
- To provide work guidance, instruction, or orientation to the Security Associates.
- To handle guest complaints.
- Ensure to alert the police, ambulance and/or fire service when necessary.
- Ensure to abide by the mission statement of Mercure Ekana Sportz City Lucknow.
- Handle additional responsibilities as and when delegated by the Management.
Graduate or any other equivalent qualifications.
Additional Information
2-3 years of experience in Security department with branded hotels.
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