Salesforce Business Analyst
Tech Mahindra
Date: 4 hours ago
City: Chennai, Tamil Nadu
Contract type: Full time
Job Summary
Job Summary: The Salesforce Tech-Functional Consultant (Business Analyst) will be responsible for bridging the gap between business requirements and technical solutions. This role requires a deep understanding of Salesforce capabilities, business processes, and the ability to work collaboratively with cross-functional teams to deliver scalable and efficient solutions. Key Responsibilities:
Job Summary: The Salesforce Tech-Functional Consultant (Business Analyst) will be responsible for bridging the gap between business requirements and technical solutions. This role requires a deep understanding of Salesforce capabilities, business processes, and the ability to work collaboratively with cross-functional teams to deliver scalable and efficient solutions. Key Responsibilities:
- Collaborate with stakeholders to gather and document business requirements, translating them into technical specifications.
- Design and implement Salesforce solutions that meet business needs and enhance operational efficiency.
- Conduct workshops and meetings to understand business processes and identify areas for improvement.
- Customize and configure Salesforce applications, including Sales Cloud, Service Cloud, and other Salesforce products.
- Develop and maintain documentation for business processes, technical specifications, and system configurations.
- Provide ongoing support and maintenance for the Salesforce platform, including troubleshooting and resolving issues.
- Conduct training sessions for end-users and provide documentation for Salesforce processes and best practices.
- Stay current with Salesforce updates, features, and best practices to ensure the platform is leveraged to its full potential.
- Work closely with development teams to ensure successful project delivery and integration with other systems.
- Perform regular assessments of the Salesforce environment to identify areas for improvement and optimization. Qualifications:
- 8+ years of experience in Salesforce implementation and management.
- Proven experience as a Business Analyst with a focus on Salesforce projects.
- Strong understanding of Salesforce capabilities, best practices, and data modeling.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator) are a plus.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Engineer - Mechanical Stress
Larsen & Toubro,
Chennai, Tamil Nadu
2 days ago
Job Description: (Immediate requirement) Experience with pressure vessels, tanks and Heat exchanges preferable in Water Industrial effluent treatment and Hydrocarbon / Chemical / Petro-chemical / Oil & Gas sectors Knowledge of PVELITE tool and Manual design calculation using Section VIII, Div-I Good coordination skill with all the other Engineering disciplines, engineering sub-contractors, Vendors, and construction teams. Study of ITB document...
Power Converter Engineer
Nordex Group,
Chennai, Tamil Nadu
4 days ago
Your TasksAs a member of the Converter Hardware Development Team, you will contribute to the design of one of the most relevant and complete parts of the Nordex wind turbines, being involved in the complete lifecycle of the component from concept design to the end of service life and covering all the design aspects of such an important component like...
Sr Engr Cslt-Data Science
Verizon Data Services,
Chennai, Tamil Nadu
4 days ago
When you join VerizonYou want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity,...
