Sales Trainer-Turbo Cross Sell
IDFC FIRST Bank
Date: 5 hours ago
City: Thāne, Maharashtra
Contract type: Full time

Job Requirements
Job Requirements
Role/ Job Title: Sales Trainer – Turbo Cross Sell
Function/ Department: Retail Banking > Cross Sell > COE
Job Purpose
This role is responsible to create innovative, easy to use and striking content for 2k+ learners, spread across different Turbo centers. S(he) will be the evangelists for use of new technologies to develop interesting, interactive, engaging and easy to use sales & e-learning scripts, lesson plans, assessments, ILT & E-learning training modules, micro-learning modules/bytes, video(s), games and simulations to enhance pull learning to support learning through the life cycle of a frontline(s). He/she will develop and regularly update a scalable organization-wide training content for Turbo Cross Sell.
Roles & Responsibilities
Graduation: Any
Post Graduation: Any
Experience: At least 4-6 years experience as an Instructional Designer in the field of training content creation as key member in content design, implementation and management
Job Requirements
Role/ Job Title: Sales Trainer – Turbo Cross Sell
Function/ Department: Retail Banking > Cross Sell > COE
Job Purpose
This role is responsible to create innovative, easy to use and striking content for 2k+ learners, spread across different Turbo centers. S(he) will be the evangelists for use of new technologies to develop interesting, interactive, engaging and easy to use sales & e-learning scripts, lesson plans, assessments, ILT & E-learning training modules, micro-learning modules/bytes, video(s), games and simulations to enhance pull learning to support learning through the life cycle of a frontline(s). He/she will develop and regularly update a scalable organization-wide training content for Turbo Cross Sell.
Roles & Responsibilities
- Strategize, Analyze and Implement innovative training solutions that may include learning in any mode, such as classroom, eLearning, blended, digital and game-based learning for new hire orientation & refreshers for new or existing product campaigns
- Evaluate created content and current learning programs with internal stakeholders to make appropriate recommendation for improvements, revisions and long-term strategic success of the programs.
- Strategize and co-ordinate with various internal stakeholders like Product, Ops, Training, Quality & other teams for the ideation, feedback and development of content materials to support learning outcomes
- Design, Produce and Edit the various content documents below that are used by front line Officers/trainers:
- Sales scripts to be used by front line officers on calls for sourcing the banks products
- Translation of sales scripts into Hindi or dual language English & Hindi as required. Knowledge of other Indian languages is an added advantage
- Lesson Plans, ILT training modules and assessments required for the training program
- E-learning content, gamified modules, simulation scenarios and assessments to drive learning outcomes
- Micro-learning modules, mailers etc. to be used in refresher training, re-iterations etc.
- Regular revisions and updates to the created content basis product changes received
- Adoptiong ID principles like SAM, ADDIE, BLOOMS taxonomy, and identifying TNI through interactions with internal stakeholders and frontline Officers like call listening, side buddy etc.
- Ensure content is created within expected timelines and whilst displaying high quality clean and creative design and writing skills
- Conduct monthly and quarterly reviews of created content like scripts, Lesson Plans, modules, assessments etc.
- Co-ordinate with vendors in appropriate content development tasks/assignments to ensure that the company receives quality service within the expected timeline and budget
- Determine support in instructional design, strategies, assessments, technology and distributed learning across Turbo Centre catering to various learner groups and learning styles
- Organize learning materials into a central library resource for leaders and internal teams to use
- Direct structured learning experiences and monitor their quality results
- Analyse & implement the use of AI in learning design
Graduation: Any
Post Graduation: Any
Experience: At least 4-6 years experience as an Instructional Designer in the field of training content creation as key member in content design, implementation and management
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Analyst - Central EDD
IDFC FIRST Bank,
Thāne, Maharashtra
1 day ago
Job RequirementsRole/ Job Title: Analyst- Central EDDFunction/ Department: RCUJob PurposeThe Account Monitoring Analyst plays a key role in ensuring early detection of potential mule/Suspicious accounts. By monitoring, reviewing, and investigating financial transactions analyst helps mitigate risks related to money mule accounts, frauds, and other financial crimes.Roles & ResponsibilitiesMonitor and review accounts flagged by automated systems for unusual or suspicious activity.Perform...

Application/Service Engineer
Groz-Beckert Asia Pvt. Ltd,
Thāne, Maharashtra
1 week ago
Groz-Beckert is the world's leading provider of industrial needles, precision components and fine tools as well as systems and services for the production and joining of textile surfaces. The products and services support the fields of Knitting, Weaving, Felting, Tufting and Sewing around the world.Where all the threads of the organization come together: Groz-Beckert headquarters in Albstadt, Germany.The family-owned company...

Business Development (Sales) Internship in Palghar, Thane, Navi Mumbai, Mumbai (Hybrid)
Vamaship,
Thāne, Maharashtra
2 weeks ago
Selected Intern's Day-to-day Responsibilities Generate leads and prospect potential clients Provide support to the sales team in daily operations Conduct market and competitor research to identify opportunities Interact with customers to understand their needs and build relationships Gain a thorough understanding of the product and its value propositionAbout Company: Vamaship is a tech-driven logistics aggregator that empowers e-commerce sellers across...
