Sales Manager - Data & AI

Microsoft aspires to help our customers achieve their digital transformation goals by leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft is scaling the Azure business that will help Microsoft customers successfully realize their business outcomes.

Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Azure Cloud business is one of the fastest growing businesses in Microsoft India, addressing the increasing customer demand for extracting value and insights to enable businesses to digitally transform.

As the Data & AI - Sales Specialist Manager , acts as a thought leader in digital transformation across solution areas to advise customers. Helps the team create vision for the customers and develop plans to drive sales. Leads their team on ways to implement and share close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure. Leverages global resources to help connect the partner ecosystems to form new market opportunities. Ensures their team meet sales targets and operational standards and maintains the health of metrics within the assigned territory. Interacts with Corporate leadership and executive-level stakeholders to get support for their team. Develops strategies to position Microsoft products, solutions, and/or services against competitors. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.

Responsibilities

Sales Excellence

Oversees the end-to-end business across assigned territories. Ensures their team meet targets and operational standards and maintains the health of metrics within the assigned territory.

Guides their team in whitespace analysis and supports the team to identify potential business in the assigned territory.

Builds and transforms new markets by leveraging technical and industry expertise, partners, and resources.

Lays out customer satisfaction long-term strategies. Proactively promotes development of deep and influential relationships with client contacts. Guides their team on ensuring customer/partner satisfaction and facilitates the resolution of sales/delivery issues for strategic accounts. Establishes standards for customer/partner experiences.

Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Mentors/coaches the team on growing knowledge on sales or products and ensures the team complete training and obtain certifications as required. Seeks additional learning opportunities and prioritize to enhance effectiveness.

Participates in regular strategic planning for their assigned territory. Reviews plans via Rhythm of Business (ROB) meetings and aligns the plans of their team across departments.

Sales Execution

Coaches their team and/or other teams on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners. Engages C-Suite decision makers for strategic customers to support teams on opportunity discovery and acceleration. Represents their team internally at Microsoft as they engage other internal stakeholders.

Leads their team to develop strategies for driving and closing strategic (highly complex, high value) opportunities.

Leads their team on ways to implement and share close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.

Coaches their team to collaborate with partners and other internal teams (e.g., Technical Sales Professionals, Global Black Belts).

Leads with technical and industry insights on how to grow the strategic customer business.

Guides their team on communicating with customers to understand their business needs or facilitates customer interactions to assess customer needs.

Scaling and Collaboration

Guides their team to build a network of partners to cross-sell and up-sell. Leads the team to identify new partners and evaluate partner capabilities. Facilitates the development of partner strategies and ensures execution.

Technical Expertise

Provides expertise to customers/partners and shares knowledge on a specific platform or market.

Supports their team on participating in Microsoft events. Contributes to setting up the events and promoting best practice sharing across subsidiaries.Coaches their team on business and market knowledge.

Qualifications

Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 8+ years technology-related sales or account management experience OR 9+ years technology-related sales or account management experience.

2+ years manager of managers experience. 5+ years people management experience. 10+ years services sales or account management experience. Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 8+ years technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 10+ years technology-related sales or account management experience OR 12+ years technology-related sales or account management experience.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.