Sales Manager

About us

Exotel is a leading full-stack customer engagement platform and business-focused virtual telecom operator. Exotel has also recently received a virtual telecom operator license to offer cost-effective end-to-end VoIP telephony services, making the company a 100% compliant cloud calling operator. Exotel was founded in 2011 and has an impressive cloud-based product suite that drives 70 million conversations daily for more than 6000 businesses in India, Southeast Asia, the Middle East, and Africa. Today, Exotel's omnichannel contact centre, communication API suite, and conversational AI platform help some of the fastest-growing businesses in emerging countries manage customer engagement. They have a $50 million ARR and a $100 million Series D funding round.

Exotel has won The ET StartUp Awards 2022 under the Comeback Kid category.

What will you do?

• The prospect will be responsible for the sales of products/services in the SMB segment in the assigned region/industry vertical and achieve the sales revenue targets.
• Own the sales cycle right from prospecting clients/opportunity, introducing the company, positioning, presenting solutions, negotiations till the closure of sales.
• Create/maintain excellent relationships with clients and be able to tailor products, pitch according to their specifications.
• Develop and implement new logo acquisition strategy and market mapping strategy in the assigned territory/ vertical.
• Prepare business development strategies by proactively researching and anticipating prospective client needs.
• Secure business opportunities by cultivating mutually beneficial business relationships with current and potential clients.
• Drive and Close Upsell and Cross- sell opportunities.

What are we looking for?

Sales Skills:

• Ability to engage and influence key stakeholders in accounts; Effective in performing technical/functional activities required during pre-sales stage.
• Past Experience in solution selling to SMB (CRM/ERP/Enterprise/ Contact Centers/ SaaS/ CPaaS solutions ) is desired.
• Concept selling, software solution sales experience is good to have.
• 4-8 years Software/Solution sales experience.

Technical Domain expertise:

• Should not be averse to understanding Technology.
• Should be comfortable in understanding and explaining technology and solutions with a consultative approach.

Ownership & Commitment:

• Able to see the larger picture, willing to take responsibility for tasks and initiatives.
• Attention to detail in planning and communication.
• Focused and driven to chase growth targets.
• Preference for a Professional background
• Direct Sales Experience in Solution Sales (CRM/ERP/Enterprise/ Contact Centres/ SaaS/ CPaaS solutions)
• Experience in selling in the assigned region/vertical.

Preference for Educational background:

• - B.Tech and MBA is preferred.