Sales Manager

Job Requirements

Role/Job Title: Branch Sales Manager - EIL

Function/Department: Sales

Job Purpose

As a Sales Manager at IDFC FIRST Bank, you will be responsible for leading a team of sales executives and driving business growth through excellent customer service and sales strategies. You will be a key member of the Service department, working closely with the Customer Experience and Analytics teams to ensure a seamless and personalized banking experience for our customers.

Roles & Responsibilities

• Develop and implement sales strategies to achieve business targets
• Manage and motivate a team of sales executives to meet and exceed sales goals
• Build and maintain strong relationships with customers to ensure customer satisfaction and retention
• Analyse sales data and provide insights for business growth
• Collaborate with the Customer Experience team to improve customer service processes and procedures
• Work closely with the Analytics team to identify customer needs and preferences
• Conduct regular training and coaching sessions for the sales team to enhance their skills and knowledge
• Stay updated with industry trends and competitors' activities to identify potential business opportunities
• Ensure compliance with banking regulations and policies
  
  

Education Qualifications

Graduation:- Any Graduate

Experience: 2-5 Years of experience in LAP Sourcing.