Sales Coordinator

Accor


Date: 3 days ago
City: Guwahati, Assam
Contract type: Full time
Job Description

  • Composes letters on behalf of the Director of Sales.
  • Ensures all correspondence is filed in a methodical systematic basis.
  • Attends meetings, records and distributes the minutes and follows up on action items if requested by the Director of Sales.
  • Maintains a database of contacts, which may be required by the Sales and Marketing team.
  • Use a diary or to-do list for daily assignment/task.
  • Ensure that trace file is checked and action(ed) on a daily basis.
  • Handle telephones/calls as per the hotel standard and takes messages and priorities where necessary and inform the concern guest
  • Ensures all outgoing correspondence is typed, proof read and distributed or sent to the highest possible standard.
  • Prepares letters, memos and other correspondences on behalf of the Director of Sales.
  • Sets up a filing system for all relevant and important correspondence or documents.
  • Sets up a commercial database according to specific sources, updates and maintains the systems accurately
  • Update guest database regularly.
  • Implements a daily follow up system.
  • He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
  • Be proactive and use good judgement when dealing with challenging situations.
  • Be transparent in your motives, methods and expected results

Qualifications

  • Relevant Diploma or Bachelor’s degree (preferred)
  • Must have previous sales experience working in the hospitality industry
  • Strong computer skills with competency in Microsoft Excel, Word and Outlook

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