Sales Associate (Inventory & Vendor Management)

We are looking for a proactive, detail-oriented, and smart Sales Associate – Backend Operations to manage the inventory and supply chain activities at our multi-brand fashion retail store. This role ensures stock accuracy, efficient inventory flow, and timely vendor coordination—critical to the overall store performance. The ideal candidate will bring strong communication skills, be tech-savvy, and have a solid understanding of retail backend operations.

Key Responsibilities:

1. Inventory Management & Control:

• Monitor and manage all inventory movements (inward/outward) across the store.
• Maintain accurate stock records through regular stock counts, system updates, and reconciliation.
• Handle up stock and down stock processes, ensuring timely restocking of fast-selling items and returns of excess/obsolete stock.

2. Store Stockroom Operations:

• Ensure proper organization and categorization of inventory in the backroom/storage area.
• Tag, label, and barcode products before they hit the shop floor.
• Track and report damages, shrinkage, or missing items, and initiate corrective actions.

3. Vendor & Supplier Coordination:

• Serve as the primary point of contact for vendors and suppliers.
• Raise supply requests, follow up on deliveries, and ensure the timely fulfillment of inventory needs.
• Coordinate returns, exchanges, or replacements with vendors for damaged or unsold stock.

4. Reporting & System Updates:

• Use POS or inventory management systems to log stock levels, item movement, and vendor transactions.
• Generate daily, weekly, and monthly inventory and vendor activity reports.
• Share insights with the Store Manager for reordering and merchandising decisions.

5. Cross-functional Support:

• Support the front-end team during peak hours or in handling customer issues related to inventory availability.
• Collaborate with the floor team to understand product movement trends and customer preferences.

Requirements:

• Experience: Minimum 2–3 years in inventory control, backend operations, or supply chain role—preferably in the fashion and apparel retail industry.
• Industry Exposure: Experience in a multi-brand retail environment is highly preferred. Communication: Strong verbal and written communication skills to interact effectively with vendors, internal teams, and managers.
• Technical Skills: Familiarity with retail inventory systems, POS software, and Microsoft Excel or Google Sheets.
• Organization: High attention to detail and ability to multitask in a fast-paced environment.
• Smart & Proactive: Self-starter with the ability to take initiative and solve problems on the go.

Ideal Candidate Profile:

• Smart, dependable, and resourceful
• Strong follow-up and negotiation skills with vendors
• Organized with a structured approach to work
• Team player who thrives in a dynamic retail setting
• Passionate about operational excellence and retail backend efficiency