Reservation Executive

Intrepid Travel


Date: 2 weeks ago
City: Delhi, Delhi
Contract type: Full time
At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

As a Reservation Executive, you’ll provide administrative assistance and support to the Reservations Manager. You’ll handle all reservation activities related to our Intrepid brands, tailormade and customized itineraries, as directed by the Manager. You’ll ensure that all bookings are confirmed and responded to, enabling our Group Leaders to access accurate pre-trip information. You’ll also maintain precise reservation data on our systems, including correct trip pricing. Your collaborative nature will encourage timely communication with the Operations team for any hotel or transport changes.

This is a full-time permanent position, where you will work in our office in New Delhi, India. To provide the best experience for our people, this role would operate in our office with the opportunity to work from home occasionally.

Some of the experience you’ll bring with you may include:

  • Bachelors’ degree in Travel & Tourism or related tertiary business degree
  • Minimum 2+ years’ experience in the travel industry
  • Competent in Microsoft Office (Word, Excel, PowerPoint)
  • Experience in analysis and creating reports
  • Able to adapt to and work across multiple cultures
  • Strong desire to work within a team and take a collaborative approach to completing tasks
  • Good communication skills and an excellent eye for detail
  • Passionate about Intrepid's travel style and diverse brands, demonstrating good regional destination knowledge

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

  • Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
  • A free Intrepid trip every year, plus generous discounts for families, and close friends
  • 5 extra days of leave a year for use on Intrepid trip's
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
  • Access to e-learning platforms, professional development and mentor programs
  • 20 hours of volunteer leave every year to use on causes most important to you
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email [email protected] with your name, location, and the accommodations you need, we will then be in touch to support your application.

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