Relationship Manager Yes First

YES BANK


Date: 3 weeks ago
City: Mumbai, Maharashtra
Contract type: Full time
SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES

Strategic/ Managerial Responsibilities

  • Team Leadership:
  • Leading a team of relationship managers, providing guidance, training, and support to ensure effective client management
  • Client Relationship Management:
  • Developing and maintaining strong relationships with high-value clients, understanding their financial needs, and ensuring a high level of customer satisfaction
  • Strategic Planning:
  • Contributing to the development and implementation of strategic plans to achieve business objectives and revenue targets

Core Responsibilities

  • Sales and Business Development:
  • Driving business growth by identifying opportunities for upselling, cross-selling, and expanding the bank's products and services to existing clients.

People Management Or Self-Management Responsibilities

  • Collaboration:
  • Collaborating with other departments, such as product development, marketing, and risk management, to ensure a cohesive and integrated approach to client services.
  • Performance Analysis:
  • Monitoring and analyzing the performance of the relationship management team, implementing performance improvement initiatives, and reporting on key performance indicators.
  • Communication:
  • Effectively communicating with internal stakeholders, executives, and clients to convey strategic initiatives and address any concerns.

Risk And Internal Control Responsibilities

  • Risk Management:
  • Assessing and managing risks associated with client relationships, ensuring compliance with regulations, and implementing measures to mitigate potential issues
  • Compliance:
  • Ensuring that all client interactions and practices comply with banking regulations and internal policies.
  • Market Research:
  • Staying informed about market trends, competitor activities, and industry developments to identify opportunities and threats.

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