Relationship Manager Yes First
YES BANK
Date: 1 week ago
City: Mumbai, Maharashtra
Contract type: Full time

SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES
Strategic/ Managerial Responsibilities
Strategic/ Managerial Responsibilities
- Team Leadership:
- Leading a team of relationship managers, providing guidance, training, and support to ensure effective client management
- Client Relationship Management:
- Developing and maintaining strong relationships with high-value clients, understanding their financial needs, and ensuring a high level of customer satisfaction
- Strategic Planning:
- Contributing to the development and implementation of strategic plans to achieve business objectives and revenue targets
- Sales and Business Development:
- Driving business growth by identifying opportunities for upselling, cross-selling, and expanding the bank's products and services to existing clients.
- Collaboration:
- Collaborating with other departments, such as product development, marketing, and risk management, to ensure a cohesive and integrated approach to client services.
- Performance Analysis:
- Monitoring and analyzing the performance of the relationship management team, implementing performance improvement initiatives, and reporting on key performance indicators.
- Communication:
- Effectively communicating with internal stakeholders, executives, and clients to convey strategic initiatives and address any concerns.
- Risk Management:
- Assessing and managing risks associated with client relationships, ensuring compliance with regulations, and implementing measures to mitigate potential issues
- Compliance:
- Ensuring that all client interactions and practices comply with banking regulations and internal policies.
- Market Research:
- Staying informed about market trends, competitor activities, and industry developments to identify opportunities and threats.
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