Relationship Manager-NRI
IDFC FIRST Bank
Date: 3 weeks ago
City: Mumbai, Maharashtra
Contract type: Full time
Job Requirements
Job Requirements
Job Title: Relationship Manager-NRI
Department: Retail Banking
Job Purpose
The role entails deepening the relationship by providing solutions to meet the requirements of the NRI customers and ensuring value-added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer is responsible for acquiring NTB non-resident clients and servicing the existing relationships contributing to the larger branch banking channel objectives.
Roles & Responsibilities
Graduation: Any Graduation.
Post-graduation: Any Post-graduation
Experience: 5 to 10 years of relevant branch banking experience.
Job Requirements
Job Title: Relationship Manager-NRI
Department: Retail Banking
Job Purpose
The role entails deepening the relationship by providing solutions to meet the requirements of the NRI customers and ensuring value-added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer is responsible for acquiring NTB non-resident clients and servicing the existing relationships contributing to the larger branch banking channel objectives.
Roles & Responsibilities
- Inform customers of new products or product enhancements to further expand the banking relationship.
- Coordinate with other functional teams to provide seamless access to other products.
- Ensure the enhancement of customer value by understanding and providing customized solutions.
- Maintain updated and accurate relationship records for assigned customer accounts.
- Penetration of group or family accounts of the existing mapped base
- Track customer complaints, queries and turnaround times for customer satisfaction.
- Plan and conduct special sales initiatives and events for prospective and existing corporations.
- Assist the Senior Relationship Manager - NRI in providing a best-in-class customer experience to become their banking partner of choice.
- Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers.
- Recommend process changes in order to improve service efficiency and quality across the branch network.
Graduation: Any Graduation.
Post-graduation: Any Post-graduation
Experience: 5 to 10 years of relevant branch banking experience.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Product Manager - Sea Cargo LCL
cargo-partner,
Mumbai, Maharashtra
2 days ago
Are you driven by results and want to be a part of significant growth? As a National Product Manager for Sea Cargo LCL you will hold the responsibility for the strategic set-up, implementation and commercial development of the product. You will act as the driving force and become crucial part of the organization. Your focus areas will be the product...
Consultant - Business Consulting PI - AMI - CNS - BC - Supply Chain & Operations - Mumbai
EY,
Mumbai, Maharashtra
4 days ago
Requisition Id : 1643042As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but...
Senior Engineer - Geotechnical
WSP in India,
Mumbai, Maharashtra
1 week ago
Job DescriptionThe Senior Engineer - Geotechnical role is to conduct and support the assessment and reporting of all aspects of Ground Engineering consultancy work. The role will be predominantly to support the Middle East Ground Engineering team. On occasion the consultant may be required to travel to assist with Ground Engineering surveys.ResponsibilitiesSupport the Middle East Ground Engineering team in the...