Relationship Manager-KCC
IDFC FIRST Bank
Date: 3 weeks ago
City: Puducherry, Puducherry
Contract type: Full time

Job Requirements
Job Requirements
Role/Job Title: Relationship Manager-Kisan Credit Card
Function/Department: Rural Banking
Job Purpose
The role entails providing financial solutions to meet the requirements of the KCC customers and ensure value added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer would be responsible for providing customers with the best in-class experience to become their banking partner of choice. The role bearer is responsible for NTB clients and manage the relationship for a designated branch contributing to the larger branch banking channel objectives.
Responsibilities
Roles & Responsibilities:
Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management.
Job Requirements
Role/Job Title: Relationship Manager-Kisan Credit Card
Function/Department: Rural Banking
Job Purpose
The role entails providing financial solutions to meet the requirements of the KCC customers and ensure value added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer would be responsible for providing customers with the best in-class experience to become their banking partner of choice. The role bearer is responsible for NTB clients and manage the relationship for a designated branch contributing to the larger branch banking channel objectives.
Responsibilities
Roles & Responsibilities:
- Responsible for increasing liabilities size of relationship via balances in accounts of existing KCC customers and enhancing customer profitability by capturing larger share of wallet.
- Review the inflows and outflows in the mapped accounts and also proactively identify potential business opportunities.
- Establish closely connect with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings.
- Generate new sales leads for KCC customers through referrals from existing clients, brokers, etc.
- Responsible for acquiring new customers for KCC with a detail understanding of Credit assessment.
- Leverage knowledge on Liability, Fx, Trade and Client Relationship, Delinquency management, Relationship management and Analytical mind-set to increase volume of business.
- Managing portfolio effectively through continuous monitoring of accounts and renewals enhancement, retention and ensure Portfolio Hygiene with minimal open deferral and covenants.
- Develop a superior working relationship with Branch banking for cross leveraging and synergy optimization and work within the Overall Bank Eco System with other Stakeholders.
- Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers.
- Recommend process changes in order to improve service efficiency and quality across the branch network.
- Demonstrated Ability in sales planning and conceptualize promotions and marketing initiatives.
- Understanding of Financial statements, Credit Assessment and title- security documents.
- Attract and retain best-in-class talent for key roles in their reporting structure.
- Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements.
- Enable teams to drive growth targets by providing necessary support.
Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
HR Management Officer (Required Chinese)
Chailease International Leasing Co. Ltd.,
Puducherry, Puducherry
4 days ago
Track, review, and ensure compliance with employee attendance and leave requests according to company policies;Maintain and update the company’s organizational chart based on changes in staff structure;Manage attendant management system;Ensure that employee records, personal information, and data are accurately updated and maintained;Compile and submit periodic HR reports on employee metrics, performance, and other relevant statistics;Contribute to the proposal and establishment...

Support Escalation Engineer - Surface Devices
Microsoft,
Puducherry, Puducherry
1 week ago
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product,...

Technology Consulting - Bizapps CE
Microsoft,
Puducherry, Puducherry
3 weeks ago
At Microsoft, our core mission is empowering every person and every organization on the planet to achieve more. Industry Solutions (IS) is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, architects and consultants, who along with delivery experts are working together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the...
