Relationship Manager-Individual
IDFC FIRST Bank
Date: 1 day ago
City: Raurkela, Odisha
Contract type: Full time

Job Requirements
Job Requirements
Role/Job Title: Relationship Manager-Personal Loan
Function/ Department: Rural Banking
Job Purpose
The role entails building and deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify Business owners / entrepreneurs in the defined catchment and assess their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
Roles & Responsibilities
Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate.
Experience: 5 to 10 years of relevant rural banking experience.
Job Requirements
Role/Job Title: Relationship Manager-Personal Loan
Function/ Department: Rural Banking
Job Purpose
The role entails building and deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify Business owners / entrepreneurs in the defined catchment and assess their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
Roles & Responsibilities
- Drive Personal Loan business through assigned bank branch.
- Create and drive alternate channels for sales along with regular channels.
- Open new avenues for business through corporates.
- Mentor, guide & motivate the sales team to meet the required target/productivity.
- Recruit & train team members from time to time.
- Keep empaneling new corporates for Personal Loan sourcing.
- Conduct marketing/promotional activities to enhance visibility of PL.
- Give regular feedback to product, credit & process for improvement.
- Coordinate with credit, operation to ensure best in class TAT.
- Maintain high level of collection efficiency.
- Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual loan booking targets.
- Contribute to penetration of PL self-sourced high value business in Rural markets through self-lead generation and as per needs of customer offer the PL.
- Monitor high collections efficiency through discipline and drive.
- Gather latest Market intelligence and track and benchmark against best practices in competitor banks and NBFC.
- Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers.
- Recommend process changes in order to improve service efficiency and quality across the branch network.
- Manage a team of field officers, taking responsibility of their development and attrition.
- Develop and implement livelihood advancement and community development initiatives.
- Attract and retain best-in-class talent for key roles in their reporting structure.
- Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements.
- Enable teams to drive growth targets by providing necessary support.
Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate.
Experience: 5 to 10 years of relevant rural banking experience.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
AI Tutor
DataAnnotation,
Raurkela, Odisha
11 hours ago
DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.We are looking for an AI Tutor to join our team and teach AI chatbots. You will have conversations in both Odia and English with chatbots in order to measure their progress, as well...

Bilingual Tutor
DataAnnotation,
Raurkela, Odisha
11 hours ago
DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.We are looking for a Bilingual Tutor to join our team and teach AI chatbots. You will have conversations in both Odia and English with chatbots in order to measure their progress, as well...

Bilingual Content Editor
DataAnnotation,
Raurkela, Odisha
11 hours ago
DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.We are looking for a Bilingual Content Editor to join our team and teach AI chatbots. You will have conversations in both Odia and English with chatbots in order to measure their progress, as...
