Relationship Manager
Larsen & Toubro
Date: 8 hours ago
City: Chandīgarh, Chandigarh
Contract type: Full time
L&T-SuFin is expanding its reach in the Finished Goods segment, aiming to onboard and drive business for MSME (small & medium enterprises) buyers and sellers across India. To support this, we are hiring Relationship Managers (RMs) who will engage directly with MSMEs, understand their needs, and help them leverage the L&T-SuFin platform for financing, procurement and sales growth.
Role Overview
The Relationship Manager (RM) will be responsible for acquiring, managing, and growing business with Micro, Small & Medium Enterprises (MSMEs) on the L&T-SuFin platform. The RM will meet MSME prospects, understand their business needs, onboard them, and drive transactions by offering relevant products, financing, and solutions available on the platform.
Key Responsibilities
Role Overview
The Relationship Manager (RM) will be responsible for acquiring, managing, and growing business with Micro, Small & Medium Enterprises (MSMEs) on the L&T-SuFin platform. The RM will meet MSME prospects, understand their business needs, onboard them, and drive transactions by offering relevant products, financing, and solutions available on the platform.
Key Responsibilities
- Engage MSMEs across industries such as Electricals, Electronics, Machinery, Building Materials, EV, Safety, Solar, and more to onboard them onto the L&T-SuFin platform.
- Develop relationships with MSME business owners, understand their financing / procurement / marketing needs, and to encourage them to drive transactions through the L&T-SuFin platform.
- Promote financing solutions available on L&T-SuFin to help MSMEs with working capital and enhance their purchasing power.
- Drive sales growth by matching MSMEs with suitable suppliers, products, and offers available on the platform.
- Ensure customer success by providing ongoing support, resolving queries, and enabling smooth transactions.
- Achieve key targets such as Gross Merchandise Value (GMV), New Client onboarding, and Revenue as set by the company.
- Work closely with internal teams (category, finance, and marketing) to optimize offerings for MSME customers.
- 2-12 years of experience in B2B sales, relationship management, or business development.
- Experience in engaging and selling to MSME customers is preferred.
- Graduate in Science / Engineering or Commerce. MBA or similar qualification is a plus but not mandatory.
- Strong communication and relationship-building skills.
- Experience in MSME Finance, e-commerce, industrial products is an advantage.
- Be part of L&T’s pioneering B2B digital commerce venture shaping the future of MSME trade in India.
- Work in a dynamic, fast-paced environment with strong leadership support.
- Competitive salary, performance-based incentives, and career growth opportunities.
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