Relationship Manager

Job Title: Relationship Manager (RM)

Location: Mumbai / Bangalore / Hyderabad

About L&T-SuFin

L&T-SuFin is Larsen & Toubro’s B2B Industrial E-commerce platform, designed to revolutionize how businesses procure and sell industrial goods. As a trusted marketplace, we connect manufacturers, distributors, and MSME buyers and sellers, offering working capital financing, seamless transactions, and supply chain solutions.

Backed by L&T’s legacy of trust and excellence, L&T-SuFin is accelerating growth for Indian MSMEs and emerging corporates across industries.

Role Context

L&T-SuFin is expanding its reach in the Finished Goods segment, aiming to onboard and drive business for MSME (small & medium enterprises) buyers and sellers across India. To support this, we are hiring Relationship Managers (RMs) who will engage directly with MSMEs, understand their needs, and help them leverage the L&T-SuFin platform for financing, procurement and sales growth.

Role Overview

The Relationship Manager (RM) will be responsible for acquiring, managing, and growing business with Micro, Small & Medium Enterprises (MSMEs) on the L&T-SuFin platform. The RM will meet MSME prospects, understand their business needs, onboard them, and drive transactions by offering relevant products, financing, and solutions available on the platform.

Key Responsibilities

• Engage MSMEs across industries such as Electricals, Electronics, Machinery, Building Materials, EV, Safety, Solar, and more to onboard them onto the L&T-SuFin platform.
• Develop relationships with MSME business owners, understand their financing / procurement / marketing needs, and to encourage them to drive transactions through the L&T-SuFin platform.
• Promote financing solutions available on L&T-SuFin to help MSMEs with working capital and enhance their purchasing power.
• Drive sales growth by matching MSMEs with suitable suppliers, products, and offers available on the platform.
• Ensure customer success by providing ongoing support, resolving queries, and enabling smooth transactions.
• Achieve key targets such as Gross Merchandise Value (GMV), New Client onboarding, and Revenue as set by the company.
• Work closely with internal teams (category, finance, and marketing) to optimize offerings for MSME customers.
  
  

Qualifications & Experience

• 2-12 years of experience in B2B sales, relationship management, or business development.
• Experience in engaging and selling to MSME customers is preferred.
• Graduate in Science / Engineering or Commerce. MBA or similar qualification is a plus but not mandatory.
• Strong communication and relationship-building skills.
• Experience in MSME Finance, e-commerce, industrial products is an advantage.
  
  

Why Join Us?

• Be part of L&T’s pioneering B2B digital commerce venture shaping the future of MSME trade in India.
• Work in a dynamic, fast-paced environment with strong leadership support.
• Competitive salary, performance-based incentives, and career growth opportunities.