Relationship Manager

ThinkApace Consulting


Date: 1 day ago
City: Ajmer, Rajasthan
Salary: ₹250,000 - ₹300,000 per year
Contract type: Full time
Skills:
Communication Skills, Customer Relationship Management, Negotiation Skills, Sales Skills, Problem-Solving Skills, Interpersonal Skills, Analytical Skills, Time Management,

Position

Relationship Officer/Relationship Manager/Sales Manager

Scope of Work

  • Front-end interaction, field travel and Customer interface
  • Recommending apt home loan product /solution and showcasing benefits
  • Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations
  • Attending to walk ins into branches & visiting clients at their place
  • Executing Branding / Marketing activities in the catchment area
  • Spearheading Documentation

Key Results Areas

  • Achievement of Sales targets both value & volume
  • Providing product information satisfactorily.
  • Delivering effective customer service
  • Effective resolution of customer issues / complaints
  • Visibility in the area through promotions/presentations/meetings
  • Ensuring overall customer satisfaction

Responsibilities

  • Responsible for lead generation in the catchment areas through Executing Branding /Marketing activities.
  • Meeting with clients, advising and showcasing Shubham products and benefits to the customers thereof.
  • Responsible for sales fulfilment, pre/ post sanction sales activities.
  • Update and upkeep of marketing and sales collaterals.
  • Responsible for promotional activities including group meetings, presentations as well as developer site promotions.
  • Responsible for front-end interaction, field travel and Customer interface.
  • Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations.
  • Attending to walk-ins into branches & visiting clients at their place.
  • Spearheading Documentation.
  • Ensure the Fresh bounce collections.

Capabilities and competencies

  • High Customer service and Customer-conversion Orientation; High initiative
  • Excellent Selling and Persuasion skills with confidence to engage customers.
  • Good Communication skills.
  • Language - English , Regional Language and Hindi desirable
  • Computer literate Word / Excel / e-mail / Web based system
  • Pleasant & well-groomed personality.

Experience

  • Minimum 1 years of experience in selling loan preferably Home Loan in Affordable Segment.
  • Must be earning Incentive in the current organization
  • Preferably from BFSI/NBFC

Qualification

Graduate in any Discipline( > 4 yrs experience resources without graduation could be considered)

Age &Social Profile

21 -30 years

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