Regional Head-Business Banking

Job Requirements

Work Experience

Job Title – Regional Head

Place of Work - Bangalore

Business Unit - Retail Banking

Function – Business Banking

Job Purpose

The Regional Head of Business Banking is a senior leadership role responsible for overseeing and driving the performance of business banking operations within a designated region. This includes managing teams, achieving financial targets, driving book growth, enhancing customer experience, and ensuring compliance with regulatory standards. The role requires a strategic mindset, strong leadership, an in-depth understanding of the business banking and collaboration with teams - Product, Operations, Sales, IT, Credit, BIU and other stakeholders.

Responsibilities

Roles & Responsibilities:

• Develop and execute regional strategies to achieve business growth, revenue, and profitability targets.
• Collaborate with senior management to align regional goals with the organization’s overall objectives.
• Identify market opportunities and trends to expand the business banking portfolio.
• Lead, mentor, and manage a team of relationship managers, portfolio managers, cluster heads and support staff.
• Establish performance goals and monitor progress, providing regular feedback and coaching.
• Drive talent acquisition, training, and succession planning to build a high-performing team.
• Build and nurture relationships with key clients, business partners, and stakeholders.
• Drive acquisition of new business banking clients and deepen existing relationships of branch channel.
• Oversee the development of tailored financial solutions to meet the needs of small and medium-sized enterprises.
• Monitor regional performance metrics, including profitability and book growth, fee income, and credit quality.
• Ensure efficient management of resources to maximize profitability and operational efficiency.
• Collaborate with collections team to drive down the net credit loss and delinquency metrics.
• Ensure compliance with regulatory requirements, company policies, and risk management standards.
• Monitor and manage credit risk, operational risk, and market risk within the region.
• Conduct periodic reviews and audits to maintain a strong control environment.
• Foster a customer-centric culture across the region.
• Oversee the delivery of high-quality, timely, and personalized services to business banking clients.
• Address client escalations and ensure prompt resolution of issues.
  
  

Managerial & Leadership Responsibilities

• Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity.
• Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically.
• Attract & retain best-in class talent to meet Bank's rapid growth target.
  
  

Educational Qualifications

Graduate - Any

Postgraduate – MBA Finance

Experience

10+ Years of relevant experience