Regional Debt Manager-Flows-Rural Assets

IDFC FIRST Bank


Date: 2 weeks ago
City: Indore, Madhya Pradesh
Contract type: Full time
Job Requirements

Role/ Job Title: Regional Debt Manager-Flows-Rural Assets

Business: Retail Banking

Function/ Department: Function/ Department

Roles & Responsibilities

  • 'Responsible to handle a region for collection of loan products
  • Identifying and developing measurement standards for the improvement of performance and operational effectiveness of the collections team in the region
  • Recommending resolutions to ensure end goals are met and NCL is maintained / achieved as per requirement
  • Ensuring that NPAs of the region are kept at minimum trigger levels
  • Review of agency management and analyzing the feedback
  • Personal visits to High value cases which are not able to handle through normal channels
  • Constructively maximize returns on each pool cut and focus on lower delivering cuts
  • Identification of training requirements and systematize staff training
  • Work in close collaboration with the business and support team for speedy redressal of all issues
  • Recruit, train and assist in development of team members for achieving the region target
  • Working closely with legal counsel, various levels of management, or other local authorities on sensitive collections situations.
  • Aggregate information about competitor policies, determine a suitable collection policy and trigger mechanism for catering to the target customer from a regional perspective
  • Ensuring team's adherence to the defined processes and policies while dealing with delinquent customers

Education Qualification

Graduation: Any Graduation.

Experience: 8 years of relevant experience

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