Quality system manager

Revvity


Date: 4 weeks ago
City: Thāne, Maharashtra
Contract type: Full time
Complaint Management (CMS)

  • Establish and maintain the Global Complaint Procedure, ensuring compliance with quality standards and regulatory requirements, and governing site-level complaint process adherence.
  • Collect, analyze, and monitor compliance and performance metrics through Quality Management Reviews; lead global complaint trend reviews.
  • Drive data analysis and reporting initiatives, delivering actionable insights and comprehensive updates to management.
  • Lead initiatives to improve complaint process efficiency, transparency, and alignment across global teams.
  • Actively participate in site and global complaint review meetings, providing improvement insights, driving follow-up actions, and ensuring timely closure.


Document Management (DMS) and Learning Management (LMS)

  • Develop, implement, and maintain a global document management system.
  • Ensure all documents are managed and stored in compliance with regulatory requirements and company policies.
  • Manage document lifecycle from creation, review, approval, distribution, and archiving.
  • Develop, implement, and maintain a global learning management system for global quality documents
  • Ensure all training programs are compliant with regulatory requirements and company policies.
  • Oversee the creation, delivery, and tracking of training programs and materials.
  • Continuously evaluate and improve document and learning management processes to enhance efficiency and compliance.
  • Implement best practices and industry standards in document control and training management.
  • Develop and deliver training programs for employees on document management and learning management processes and systems.
  • Provide ongoing support to global teams regarding document and learning management queries and issues.
  • Conduct regular audits of document and learning management processes to ensure compliance and identify areas for improvement.
  • Work closely with cross-functional teams, including manufacturing quality, commercial quality, design quality and Regulatory Affairs, ensure document and learning management needs are met.
  • Communicate document and learning management policies, procedures, and updates to all relevant stakeholders.
  • Support project assigned
  • Develop, implement, and maintain the Global Learning Management System (LMS) to support training on quality documents and procedures.
  • Oversee the creation, delivery, tracking, and continuous improvement of training programs to ensure compliance with regulatory requirements.
  • Provide ongoing support and training to global teams on document and learning management processes and tools.


Projects & Continuous Improvement

  • Execute assigned global and corporate projects with minimal supervision, ensuring timely delivery and alignment with business objectives.
  • Continuously evaluate and enhance complaint, document, and learning management processes to improve efficiency, compliance, and global standardization.
  • Serve as a subject matter expert (SME) by leading global CMS/DMS/LMS transformation and automation projects to drive process efficiency and innovation.


Leadership & Strategy

  • Manage a team of quality professionals, providing guidance, coaching, and support to achieve quality and business objectives.
  • Apply in-depth business knowledge to align quality system strategies with organizational goals and regulatory expectations.
  • Develop and foster strong relationships with key stakeholders across manufacturing, commercial and product business unit.
  • Assure adherence to budgets, schedules, work plans, and performance requirements for all assigned projects and systems.

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