Quality Specialist

Job Title: Quality Specialist

Department: Quality Assurance / Quality Control

Reports To: Quality Manager

Location: Bhopal,Madhya Pradesh

Job Type: Full-time

Job Summary

The Quality Specialist ensures that all dairy products meet the required quality standards and regulatory requirements. The role involves monitoring production processes, performing inspections and audits, and coordinating with production and laboratory teams to maintain consistent product quality, safety, and compliance.

Key Responsibilities

• Monitor and verify compliance with food safety and quality standards (FSSAI, ISO, HACCP, GMP).
• Conduct in-process checks for milk and milk-based products like curd, paneer, butter, and ghee.
• Implement and maintain quality control procedures for raw milk reception, pasteurization, homogenization, fermentation, and packaging.
• Perform microbial and chemical analysis, and coordinate with laboratories for routine and special tests.
• Investigate customer complaints and non-conformities; conduct root cause analysis and corrective/preventive actions (CAPA).
• Maintain and update documentation related to quality systems, including SOPs, checklists, inspection reports, and quality manuals.
• Participate in internal audits and third-party certifications (FSSC 22000, BRC, ISO 22000).
• Train production and packaging staff on quality and hygiene practices.
• Support continuous improvement initiatives related to product consistency and shelf-life enhancement.
• Collaborate with procurement to ensure supplier quality compliance.
  
  

Qualifications

• Bachelor’s/Master’s degree in Dairy Technology, Food Science, Microbiology, or related field.
• 2–5 years of experience in Quality Assurance/Quality Control in the dairy or food industry.
• Knowledge of dairy processing operations and equipment (milk pasteurizers, separators, homogenizers).
• Familiarity with regulatory bodies (FSSAI, BIS, AGMARK) and quality management systems.
• Strong analytical, documentation, and communication skills.
  
  

Preferred Certifications

• HACCP Certified
• ISO 22000 Lead Auditor (optional)
• FSSAI Food Safety Supervisor Training
  
  

Key Skills

• Attention to detail
• Problem-solving and analytical thinking
• Knowledge of microbiological and chemical testing
• Understanding of GMP and food hygiene
• Proficiency in MS Office and QA documentation