Quality Control - Operations Analyst

Job Description

Join our Bilateral Deal Setup & Funding Team in Bengaluru and play a key role in commercial loan operations. As a Quality Control Analyst, you will ensure the integrity and compliance of loan transactions across multiple systems. Be part of a dynamic, high-volume environment where your attention to detail drives operational excellence

Job Summary

As a Quality Control Operations Analyst within the Bilateral Deal Setup & Funding Team, you will review documentation and approve loan transactions on commercial loan systems for multiple Deal Set-up teams and Lines of Business. You will participate in projects assigned by the Manager and ensure all work meets daily deadlines and high-volume expectations. Your role is critical in maintaining compliance, accuracy, and efficiency across loan operations.

Job Responsibilities

• Review documentation to ensure compliance, credit, audit, and funding requirements are met
• Verify approved and executed documents for consistency
• Approve new loan bookings, renewals, and modifications on commercial loan systems
• Approve loan fundings, wires, payments, and rate updates
• Ensure all processed work adheres to established procedures
• Utilize multiple loan and supporting systems for quality review
• Communicate and clarify information with processing teams
• Meet service level expectations and achieve team and individual goals
• Participate in projects as assigned by the Manager
• Organize and prioritize tasks in a metrics-driven environment
• Adapt to best practices and seek continuous improvement
  
  

Required Qualifications, Capabilities, And Skills

• Hold a college degree or possess minimum 2 years of financial services or operations experience
• Demonstrate strong analytical, problem-solving, and judgment skills
• Exhibit excellent verbal and written communication abilities
• Organize and prioritize work while handling multiple tasks concurrently
• Understand the importance of details and apply a methodical approach to tasks
• Work with urgency and adapt to evolving best practices
• Function cooperatively, sharing information and supporting team goals
  
  

Preferred Qualifications, Capabilities, And Skills

• Utilize prior experience in Quality & Control, Commercial Loan Booking & Funding, or Loan Processing
• Support a teamwork-oriented environment and present a professional attitude
• Effectively multi-task and prioritize workloads within tight service levels
• Demonstrate proficiency in all MS Office programs and quickly adopt new systems
• Adapt to new technologies and process improvements
• Exhibit a commitment to continuous learning and development
• Manage occasional overtime as required
  
  

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.