Quality Assurance Engineer

Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

Job Description

We are seeking a highly skilled and motivated Quality Assurance (QA) Specialist with extensive experience in the payments domain. The ideal candidate will have a strong understanding of the software development life cycle (SDLC), testing processes, and various testing methodologies including Agile and Waterfall. The candidate should be proficient in using tools like Jira, Salesforce, and ALM Octane for bug tracking and test management.

Key Responsibilities

• Testing Expertise: Conduct thorough testing of software applications/packages in the payments domain.
• Requirement Analysis: Read and understand requirement and solution documents to ensure comprehensive test coverage.
• Test Case Management: Perform test analysis, test case preparation, reviews, and test execution.
• Defect Management: Conduct triage and deep analysis of defects, ensuring timely resolution.
• Automation: Hands-on experience in automation tools such as SOAP, Cucumber, and Selenium.
• Communication: Excellent verbal and written communication skills to effectively collaborate with team members and stakeholders.
• Review and Documentation: Perform peer reviews of test cases and provide detailed documentation of testing efforts.
• Effort Estimation: Provide Pre L0, L0, and L1 effort estimations for testing activities.
• Team Collaboration: Work independently as well as part of a team, demonstrating strong interpersonal skills.
• Test Planning: Develop and maintain detailed test plans, test schedules, and test scripts.
• Quality Assurance: Ensure that all deliverables meet quality standards and comply with regulatory requirements.
• Risk Management: Identify, document, and manage risks associated with testing activities.
• Continuous Improvement: Participate in continuous improvement initiatives to enhance testing processes and methodologies.
• Training and Mentoring: Provide training and mentoring to junior QA team members.
• Stakeholder Communication: Regularly communicate test progress, test results, and any issues to stakeholders.
• Tool Management: Manage and maintain testing tools and environments to ensure they are up-to-date and functioning correctly.
• Compliance: Ensure compliance with industry standards and best practices in QA and testing.
  
  

Must-Have Qualifications

• Knowledge of the GPP and/or Payments domain.
• Experience in testing software applications/packages in the payments domain.
• Familiarity with SDLC, Agile, and Waterfall models.
• Knowledge of build deployment, QA environment maintenance, and configuration.
• Proficiency in using Jira, Salesforce, and ALM Octane for bug tracking and test management.
• Strong knowledge of SWIFT, ISO 20022, and SEPA.
• Hands-on experience in automation tools like SOAP, Cucumber, and Selenium.
• Strong analytical and problem-solving skills.
• Ability to perform test analysis, test case preparation, reviews, and test execution.
• Ability to conduct triage and deep analysis of defects.
• Good team and interpersonal skills.
• Ability to work independently.
• Excellent communication skills – verbal and written.
• Experience in documentation.
• Good SQL knowledge.
  
  

Desirable Qualifications

• Basic Java programming knowledge or any programming language.
• In-depth knowledge of the payments domain, including Mass Pay, Immediate Payments, and High Value.
• Experience in testing software applications/packages in the banking domain.
• GPP testing experience.
• Adherence to testing plans/schedules and quality processes.
• Experience in web service testing using Soap UI tool.
• Knowledge about Deployment pipeline tool like Jenkins
  
  

Benefits

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
• ESG: Benefit from paid time off for volunteering and donation matching.
• DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
• Specific benefits may vary by location.
  
  

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!