QC Inspector - India Support

Fictiv


Date: 2 weeks ago
City: Remote, Remote
Contract type: Full time
Remote
Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!

What’s in it for you?

List at least two comparative wins for this role over another that someone might consider. Example follows.

Opportunity To Unlock Your Creativity

Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career

There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

What are the key milestones of this role and what is the added value of this role to the organization? Instead of listing out a set of desired experience, this is an opportunity to further describe the role and the functions of the role. Research shows that women are unlikely to apply for a position unless they meet 100 percent of the requirements, while men will apply if they meet 60 percent of the requirements.

You will report to the [fill in manager’s role].

What You’ll Be Doing

List and describe the key responsibilities of the role.

  • Vendor Onboarding – Sourcing vendors that meet Fictiv’s target vendor profile (i.e. a trusted partner who can produce high quality parts on tight lead times). Walk them through onboarding evaluation steps and initial probationary stages to become preferred vendors.
  • Vendor Scorecarding – Generate scorecards and feedback for our vendors to help them understand how to improve and receive more jobs from Fictiv.
  • Job Scheduling – Oversee the distribution of manufacturing jobs to our vendor network in order to fulfill our builders’ orders on time.
  • Builder Satisfaction – Monitor customer satisfaction survey results and organize manufacturing or logistics related feedback into actionable improvements. When the situation requires it, perform failure analysis, handle the RMA process, and document the solution & cost.
  • Continuous Improvement – Identifying areas of improvement and driving those improvements to the responsibilities listed above.

Desired Traits

List the important traits (outside of our core traits) that will be further screened for during the interview process. This should also mirror what is presented in the different personas.

  • You are meticulous, detail-oriented, and have an inclination for documentation
  • You have a history of data-based decision making
  • Excellent verbal and written communication skills
  • Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision

Perks And Benefits

  • Competitive medical, dental, and vision insurance
  • 401K plan
  • Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness
  • Annual Education stipend
  • Parental leave programs
  • Paid volunteer days
  • Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need
  • And much, much more!

Fictiv is continuing to expand our remote US workforce. Recent hires include professionals located in:

Arizona (AZ), California (CA), District of Columbia, (DC), Delaware (DE), Florida (FL), Georgia (GA), Hawaii (HI), Iowa (IA), Illinois (IL), Indiana (IN), Kansas (KS), Massachusetts (MA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), North Carolina (NC), New Hampshire (NH), New Jersey (NJ), Nevada (NV), Ohio (OH), Oregon (OR), South Carolina (SC), Texas (TX), Tennessee (TN), Utah (UT), Virginia (VA), Washington (WA), West Virginia (WV), Wisconsin (WI), Wyoming (WY)

Interested in learning more? We look forward to hearing from you soon.

About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

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