QA Lead

About VGL Group

Vaibhav Global Limited (VGL) is a leading electronic retailer of jewelry and lifestyle products. In FY 2023-24, VGL reported a turnover of ~$365 million and employs 4,000+ people globally, with 3,000+ based in Jaipur, India.

Multi-Channel Presence

VGL reaches a broad audience through its TV, e-commerce, and digital retail platforms:

• Shop LC (USA) – Live broadcasts to 60M+ homes with a strong e-commerce presence.
• TJC, UK – Reaches 27M+ homes through TV and digital platforms.
• Shop LC Germany – Broadcasts to 40M+ homes, expanding VGL’s European market presence.
• Ideal World (UK) – Acquired in 2023, a leading UK teleshopping & digital sales platform.
• Mindful Souls – Acquired in 2023, a fast-growing subscription-based e-commerce brand focused on spiritual and wellness products.
  
  

Social Impact & ESG Initiatives

• Your Purchase Feeds… – VGL’s flagship one-for-one meal program has provided 99M+ meals to schoolchildren in India, the US, and the UK.
• Employee Volunteering – Encourages employees to donate two hours monthly for charitable activities.
• Sustainability Commitment – Focused on renewable energy, waste reduction, and green initiatives.
• IGBC Award Winner – Recognized for excellence in green built environments at its Jaipur SEZ unit.
• Assigned a ‘Combined ESG Rating 72 (Strong)’ from ICRA ESG Ratings Limited
  
  

Talent & Culture

• Humanocracy & Micro-Enterprises – VGL fosters a decentralized, empowered work culture, enabling small, agile teams to drive innovation and ownership.
• Talent Density & Meritocracy – Prioritizing high-performance teams, rewarding talent, and a culture of excellence.
• GPTW Certified – Recognized as a Great Place to Work across India, the US, the UK, and China.
  
  

Recognition & Achievements

• Top Exporter Award – Honored by GJEPC for being India’s largest exporter of silver and colored gemstones.
• Operational Excellence – A strong track record in value-driven retail and customer-centric growth.
  
  

Job Summary

We are seeking an experienced QA Lead to oversee the quality assurance efforts for our software development and IT systems. The ideal candidate will have a strong technical background, excellent leadership skills, and a proven track record of implementing quality processes to ensure the delivery of high-quality products.

Key Responsibilities

• Leadership and Strategy:
• Lead the QA team by providing guidance, mentoring, and performance management.
• Develop and implement QA strategies, methodologies, and processes.
• Act as a liaison between development, business, and other stakeholders to ensure QA alignment with project goals.
• Test Planning and Execution:
• Create detailed, comprehensive, and well-structured test plans and test cases.
• Define and track quality metrics, including defect densities and open defect counts.
• Oversee functional, performance, security, and regression testing.
• Process Optimization:
• Drive continuous improvement in testing processes, tools, and methodologies.
• Evaluate and integrate automation tools to increase testing efficiency.
• Team Management:
• Manage a team of QA analysts and engineers, including task allocation, performance reviews, and skill development.
• Foster a culture of quality and accountability within the team.
• Collaboration and Communication:
• Collaborate with cross-functional teams to understand system requirements and design testing solutions.
• Communicate QA status, risks, and solutions effectively to stakeholders.
• Risk Management:
• Identify and mitigate project risks related to quality and delivery timelines.
• Proactively address defects and coordinate resolution efforts with development teams.
  
  

Requirements

• Education and Experience:
• Bachelor’s degree in computer science, Information Technology, or a related field.
• More than 7 years of experience in quality assurance, with at least 3 years in a lead role.
• Technical Skills:
• Strong understanding of software QA methodologies, tools, and processes.
• Experience with test automation tools like Katalon, Selenium, Appium, or similar.
• Good to have knowledge of programming/scripting languages such as Python, Java, or C#.
• Familiarity with Agile and DevOps practices.
• Soft Skills:
• Excellent leadership, problem-solving, and decision-making abilities.
• Strong analytical skills and attention to detail.
• Effective verbal and written communication skills.
• Preferred Qualifications:
• Experience with CI/CD pipelines.
• Knowledge of cloud platforms like AWS, Azure, or Google Cloud.
• Certification in QA or Testing (e.g., ISTQB, CSTE).
  
  

Location : Jaipur, India