Project Manager

Purpose of the Job

The Project Manager is a key role who will directly report to the Account Manager and Account Director. This person is the main point of contact with suppliers and works with multiple stakeholders (including internal teams in China and Europe), providing high performance service in terms of project planning & management, production coordination and quality assurance.

The Project Manager needs to coordinate with suppliers and internally to manage the development and manufacturing of retail fixtures/concepts to clients standards. The individual needs to be highly organized, an excellent communicator, planner and negotiator.

Key Responsibilities

• Project management – new product development, be responsible for the project schedule and potentially coordinate logistics and installation, etc.
• Develop and maintain strong relationships with all suppliers.
• Plan + track all supplier production and set priorities accordingly.
• Apply knowledge of the categories of articles, understanding compatibility, keep track of technical drawings and engineering updates.
• Work and plan with support of Quality Managers on QC inspections on supplier’s site.
• Regularly report on project status and project specific issues quickly and with proposed solutions.
• Work closely with the internal team members, including designers, CAD engineers, production managers, quality inspects, logistics managers, finance partners, and other team project managers.
• Keep detail projects records in HH Global's ERP system and on server, including bill of materials, POs, invoices etc.
• Manage all claims of non-compliant, damaged or missing articles
• Track and report on KPIs.
• Identify and resolve issues with effective solutions and flawlessly exceeding client expectations.
• Ensure internal processes are adhered to.
• Deliver clear, concise and well-structured written and oral communication.
• Identify opportunities for continuous improvement.
  
  

Knowledge, Skills + Experience

• 5+ years of Project Management or Production Management. Retail store fixture production experience and experience working directly with brands and/or agencies required.
• Previous experience working in Retail Store Development, Retail Fixtures and Fittings.
• Strong working knowledge of the marketing activation industry, including building and production materials, production processes, fit out and retail environments. Strong knowledge of materials, production processes, retail environments, etc. is also essential.
• Solid project management skills: outstanding organizational and planning skills, ability to juggle multiple projects, coordination of team members, great attention to detail and follow-through, ability to multi-task and consistently meet deadlines.
• Knowledge of quality assurance and control with a demonstrated commitment to quality and operational excellence.
• Excellent written and verbal communication skills in English and Hindi.
• Proficient with Microsoft Word, Excel and PowerPoint.
• Proficient with Solid Works and CAD with a solid understanding of technical drawings.
• Organized, efficient, goal-oriented and solutions-oriented.
• Ability to multi-task many things at once without losing focus and control.