Program Manager , WHS Field, Central Programs Team-India

Description

Amazon's WHS Central Programs team (IN) is seeking a skilled and motivated Program Manager to assist in the tactical management and execution of the WHS programs worldwide. This provides an opportunity to join a team that is continuously evolving and growing. Team works on WW WHS programs to drive injury prevention, risk management, OSHA Compliance. Program Manager, WHS will build processes and work with the program team across geographies and market places. We are looking for a strong leader who is passionate about managing projects, developing scalable solutions, driving process improvement, and can work with multiple teams. The leader will be responsible for partnering with the WW WHS team, operations team, and tech partners for the execution of the program. By leveraging lean mechanisms and Kaizens, this individual will build processes to drive continuous improvement initiatives to ensure risk management that impact the site operations and create a safe, healthy, and engaging working environment for our Associates. The person needs to work with Senior leaders to create and achieve the WHS vision in alignment with Amazon’s global standards, policies, and procedures. The program manager must be an effective communicator and send clear, concise, and consistent written and verbal messages. The person will be required to identify best practices and incorporate these best practices into our standards to continuously improve the processes. The person must possess excellent program management skills, a relevant Operational & Safety background and knowledge in Safety and EHS regulatory standard requirements. The individual must have the ability to work with cross-functional teams, including senior leadership in across the globe.

We are willing to consider candidates for on-site positions in Bengaluru, India

Key job responsibilities

Key job responsibilities

• Possess a thorough understanding of WHS Global / federal regulations and data analytics.
• Analyze WHS metrics and review incident trends and develop technical insight report.
• Propose solutions towards WHS programs and process simplification.
• Audit recordkeeping practices, AUSTIN entries to ensure compliance to global WHS standards and regulations.
• Partner with Cross functional leaders to secure resources, scope efforts, set project priorities and milestones, and drive delivery. Help internal WHS team to determine where to iterate to make improvements.
• Responsible for organizing/collecting data, writing PR/FAQs and other strategic program documentation (e.g., Technical Whitepaper, WBR, MBR etc.).
• Oversee a program roll-out process, including shepherding testing, and other WHS program launch efforts.
• Manage post-launch support plans (e.g., post-mortem, issue/ticket management, possibly COEs).
• Drive program innovation / simplified mechanism for existing projects and look for opportunities to improve system quality and operational excellence.
  
  

Complexity

• Defines performance reporting processes to track and monitor WHS metrics and quality of deliverables for projects and BU goals.
• Develops Standard Operating Procedures and Process Map Visuals by identifying key opportunity areas to minimize the injuries occurring in sites by studying the injury themes and patterns.
• Finds scalable and quick solutions to deliver changing stakeholder requirements as per update in WHS regulations.
• Provide high level insights through complex data and statistical analysis for MBR.
• Develop Whitepapers to propose injury reduction initiative and work with Program/Ops team to pilot and deploy projects.
  
  

Influence

• Communicates effectively to align team members with stakeholder requirements.
• Earns trust of stakeholders by making recommendations on process by challenging the status quo and improving them.
• Lead & influence independently without authority to ensure on-time delivery from peers.
• Works on escalation responses from WHS field teams, provides strategic insights by doing complex analysis to help WHS Programs leaders take better decision
  
  

Impact

• Drives process improvements by capturing gaps and proposing/developing solutions or mechanisms to bridge them.
• Impacts WHS Central Programs team goals and project related metrics.
  
  

Basic Qualifications

• 5+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree in science, engineering or equivalent.
• Excellent computer skills for use of digital tools for project management, document control and data visualization (Advanced MS Excel, Sharepoint, Quicksight)
• Strong verbal and written communication skills.
• Experience defining program requirements and using data and metrics to determine improvements
  
  

Preferred Qualifications

• Master's degree in analytics or equivalent Lean Principles, Six Sigma Certification
  
  

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Company - ADCI - Karnataka

Job ID: A2977984