Program Analyst/ Senior Business Analyst

Job Description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst

In this role, you will:

• Lead execution of enterprise-wide strategic initiatives, provide executive-level reporting to the CEO’s Office, and govern senior leadership connects, change programs, and regulatory readiness efforts across Tech Center India.
• As a Senior Program Analyst, you’ll operate at the intersection of strategy, governance, and delivery, reporting directly into the Head of Strategy and Governance team. This role provides an opportunity to lead transformation across workforce, regulatory, and leadership engagement areas, while building a strong foundation for enterprise leadership.
• Governance and Committee Memberships,Lead governance support to functional heads across India (HR, Legal, Risk, Finance, etc.) Maintain central repository of critical resources and compliance monitoring across programs
• Principal Accountabilities and Responsibilities | What You’ll Do Executive Reporting & Strategy Papers: Lead reporting to the CEO’s Office including - Tech Center Scorecards, GCC Landscape and Benchmarking, D&I Metrics, Mandatory Training dashboards, Strategic and Board Papers
• Strategic Change Program Leadership: DORA Metrics: Drive root-cause analysis and engagement to uplift operational resilience indicators Job Catalogue Program: Lead persona development, skill mapping, and adoption strategy for internal mobility and planning Cost Governance: Institutionalize cost approval workflows for transparency, control, and audit readiness across India councils Leadership Engagement:
• Plan and execute quarterly Leadership Connects and India Head Townhalls—manage content, logistics, communication, feedback, and follow-ups Facilitate senior leadership exchange sessions with employees; ensure agenda relevance and insights flow Leadership Visit Management:
• Manage end-to-end planning of global leader visits to India—diary management, event experience, messaging, and logistics Regulatory & Risk Intelligence:
• Monitor geopolitical trends for emerging regulations (e.g., DPDPA, labor law), assess impact, and create compliance playbooks Build readiness frameworks for geopolitical, ESG, and emerging tech risks (e.g., AI governance)
• Stakeholder Management: Engage with global and India stakeholders (COO, CTO, Risk, Legal, ESG leads) to ensure delivery of aligned outcomes Leadership & Teamwork-Mentor junior team members and interns in delivery excellence
• Act as a leadership representative in cross-functional forums
• Foster collaboration, high accountability, and outcome-focused culture across program teams
• Functional Knowledge-Expertise in executive reporting, program governance, and stakeholder alignment
• In-depth knowledge of regulatory and compliance management in a financial/tech enterprise
• Understanding of ESG, emerging tech risks, and geopolitical risk monitoring frameworks
• Others-Contribute to strategic positioning of India centers by curating narrative for leadership engagements
• Establish scalable governance models for emerging focus areas like AI Risk, ESG, and Workforce Evolution
• Drive comms and branding around strategic initiatives across multiple platforms
  
  

Requirements

To be successful in this role, you should meet the following requirements:

• 6–9 years of experience in program leadership, COO office, strategic planning, or transformation roles
• Proven ability to manage global stakeholders, handle ambiguity, and influence without authority
• Outstanding communication skills and strong storytelling ability for executive content
• Prior experience of designing and implementing governance frameworks, dashboards, or risk registers
• Solid understanding of technology operations in global banking organizations
• PMP, Agile, or Lean Six Sigma certifications
  
  

Prior experience in ESG, Tech Risk, or Regulatory Change Programs

Strong data orientation: hands-on with Power BI, Excel, Visio

Exposure to consulting or Business Management roles within large matrixed organizations

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India