Product Operations Executive
Broadway
Date: 12 hours ago
City: Delhi, Delhi
Contract type: Full time
Role Overview
The Operations & Support Executive will be responsible for ensuring seamless coordination between Broadway’s Brand Portal and Ginesys by identifying and resolving data, integration, and onboarding issues. This role will require cross-functional collaboration with the Category team, Tech team, and external brand partners to streamline product information, improve platform accuracy, and support operational excellence.
Key Responsibilities
Product Gap Identification:
The Operations & Support Executive will be responsible for ensuring seamless coordination between Broadway’s Brand Portal and Ginesys by identifying and resolving data, integration, and onboarding issues. This role will require cross-functional collaboration with the Category team, Tech team, and external brand partners to streamline product information, improve platform accuracy, and support operational excellence.
Key Responsibilities
Product Gap Identification:
- Compare and identify product listing mismatches between Ginesys and the Broadway Brand Portal.
- Regularly update and reconcile product data across both systems.
- Monitor the health of Ginesys integrations with the Broadway Brand Portal.
- Highlight bugs or sync issues and follow up for timely fixes.
- Work closely with the Category team to troubleshoot and resolve brand onboarding/product upload issues.
- Ensure all necessary product information is accurately reflected on both systems.
- Execute updates to the category tree structure in both systems as per Category team inputs.
- Realign existing products to new category structures post updates.
- Identify data inconsistencies or gaps in the sales reports.
- Collaborate with the relevant teams to ensure timely resolution and accuracy of reporting.
- Strong understanding of product master data and cataloging.
- Familiarity with retail ERPs like Ginesys preferred.
- High attention to detail and process orientation.
- Proficient in Excel, data reconciliation, and basic reporting.
- Effective communicator and team player.
- Ability to work in a fast-paced, multi-stakeholder environment.
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