Product Manager-Credit Cards
IDFC FIRST Bank
Date: 3 weeks ago
City: Mumbai, Maharashtra
Contract type: Full time
Job Requirements
Role/ Job Title: Product Manager - Credit Cards
Function/ Department: Credit Cards
Job Purpose
Key Responsibilities of the role are - managing and executing all initiatives to drive the efficiency & effectiveness through appropriate enablement of the sales teams across geographies. Digital on-boarding funnel management. Digital journeys - identifying opportunities for improvement. Training & development initiatives for the sales force as well as partner stakeholders. Support, drive & audit the Sales &Distribution strategies to achieve growth targets and partner alignment. The role will closely collaborate with the Product, Operations, Policy & Credit teams to drive effective customer acquisition, drive productivities, managing key sales metrices, and adequate interventions on change management around policies / processes / controls.
Roles & Responsibilities
Graduation: Bachelor’s in Engineering / Technology / Management/ Computers/Science.
Post-graduation: MBA.
Experience: 2 to 5 years of relevant experience.
Role/ Job Title: Product Manager - Credit Cards
Function/ Department: Credit Cards
Job Purpose
Key Responsibilities of the role are - managing and executing all initiatives to drive the efficiency & effectiveness through appropriate enablement of the sales teams across geographies. Digital on-boarding funnel management. Digital journeys - identifying opportunities for improvement. Training & development initiatives for the sales force as well as partner stakeholders. Support, drive & audit the Sales &Distribution strategies to achieve growth targets and partner alignment. The role will closely collaborate with the Product, Operations, Policy & Credit teams to drive effective customer acquisition, drive productivities, managing key sales metrices, and adequate interventions on change management around policies / processes / controls.
Roles & Responsibilities
- Set up & monitoring of robust & sustainable acquisition workflows implementation, processes & initiatives.
- Relationship Management with all Partners & Channels, management of the entire value chain of partnerships pertinent to customer acquisition.
- Manage the Training & Development initiatives and training charters for the sales force.
- Ownership of all MIS - Sales / Product Mix / Sourcing Mix / Acquisition Costs / Dashboards.
- Generate relevant dashboards & call to action for partners / agencies / channels thru data.
- Drive internal / regulatory compliances at customer acquisition, risk management parameters, cost control initiatives, service delivery benchmarks.
- Drive collaboration with internal stakeholders (Product / Credit / Policy / IT / Ops) to develop implementation plans through all customer acquisition channels.
- Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers.
- Recommend process changes in order to improve sales efficiency and quality across customer acquisition points / channels.
Graduation: Bachelor’s in Engineering / Technology / Management/ Computers/Science.
Post-graduation: MBA.
Experience: 2 to 5 years of relevant experience.
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