Product Manager - Channel Ready Returns and DAVO

What You'll Do

The Product Manager - Channel Ready Returns and DAVO will lead Avalara's Channel Ready Returns and DAVO returns products. You will manage a unique portfolio of existing products (DAVO sales tax) while partnering with the ESB General Manager to bring new returns offerings to market in the ESB space. You'll understand the ESB customer and understand their need for simple solutions. You'll partner with our Returns Product, Compliance Operations, and Returns Engineering teams to develop world class tax compliance solutions.

Job Duties

• Work with customers to understand their needs and champion their needs across the business
• Become an expert in your product's space, able to share knowledge about the market, the competitive landscape, and how your product will transform your customers' daily work
• Explain a clear product strategy that synthesizes customer needs, market dynamics, and requirements to deliver great products with world-class customer experiences
• Create prioritized roadmaps that deliver customer value by identifying new products or features that solve customer problems and automate manual processes
• Define metrics that measure the success of products, and use these metrics to drive outcomes
• Write epic tickets, groom the backlog, and plan sprints as your product's owner to ensure engineering execution aligns with your roadmap
• Partner with engineering to establish delivery timelines that balance getting to market quickly with predictability and quality
  
  
  

What You'll Need to be Successful

• 4+ years of experience as a product manager working on multiple products with different challenges and opportunities
• Bachelor's Degree in a relevant field (accounting, business, data science, or computer science); MBA desirable
• Experience working on SaaS products with customer bases that span small business owners, SMB, and enterprise
• Experience building custom reports (and queries) to solve complex reporting requirements
• Have worked on products at multiple lifecycle stages, and with different kinds of challenges and opportunities
• Experience with agile development methodologies, the Product Owner role, and commonly used tools such as Jira, Confluence
• Experience building API-based products
• Demonstrated experience partnering with design teams on UI/UX
• Experience writing detailed product specs and documentation
  
  
  

How We'll Take Care of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness

Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity

Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

Flexible hybrid working

We support hybrid work and flexible schedules for our employees.

Learn more about our benefits by region here: https://careers.avalara.com/

About Avalara

We’re Avalara. We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.

Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.

We’ve been different from day one. Join us, and your career will be too.

EEO Statement

We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.