Product Architect(ISG)
Cognizant
Date: 23 hours ago
City: Chennai, Tamil Nadu
Contract type: Full time

Job Summary
Extensive hands-on experience with Connex switch transaction processing & their associated components.
Excellent analytical and troubleshooting skills across ATM POS and payment schemes.
Good knowledge on Authorization Processing (AP) component AP maintenance & AP online transaction processing.
Understanding of debugging Connex modules and troubleshoot the issues in transaction processing.
Expertise in TAL COBOL S-COBOL and TACL programming languages.
Responsibilities
Lead and mentor a team of support engineers focused on Connex applications running on HPE NonStop/Tandem systems.
Responsible for ensuring high-quality customer service operational efficiency and continuous process improvement.
Act as the first point of escalation for complex or high-priority customer issues.
Coordinate with infrastructure application and network teams to resolve cross-functional issues.
Drive root cause analysis and implement preventive measures for recurring incidents.
Maintain and update operational documentation runbooks and support procedures.
Strong analytical problem-solving team collaboration and decision-making skills.
Certifications Required
CONNEX
Extensive hands-on experience with Connex switch transaction processing & their associated components.
Excellent analytical and troubleshooting skills across ATM POS and payment schemes.
Good knowledge on Authorization Processing (AP) component AP maintenance & AP online transaction processing.
Understanding of debugging Connex modules and troubleshoot the issues in transaction processing.
Expertise in TAL COBOL S-COBOL and TACL programming languages.
Responsibilities
Lead and mentor a team of support engineers focused on Connex applications running on HPE NonStop/Tandem systems.
Responsible for ensuring high-quality customer service operational efficiency and continuous process improvement.
Act as the first point of escalation for complex or high-priority customer issues.
Coordinate with infrastructure application and network teams to resolve cross-functional issues.
Drive root cause analysis and implement preventive measures for recurring incidents.
Maintain and update operational documentation runbooks and support procedures.
Strong analytical problem-solving team collaboration and decision-making skills.
Certifications Required
CONNEX
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
FAAS - ECRA - Senior -CN
EY,
Chennai, Tamil Nadu
2 days ago
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working...

Senior Engineer - Electronics
Valeo,
Chennai, Tamil Nadu
2 days ago
Valeo est une entreprise mondiale de haute technologie qui conçoit des solutions révolutionnaires pour réinventer la mobilité. Nous sommes un équipementier partenaire des constructeurs automobiles et des acteurs de la nouvelle mobilité dans le monde entier. Notre vision ? Inventer une mobilité plus verte et plus sûre, grâce à des solutions axées sur la conduite intuitive et la réduction des...

QA Automation Architect
UPS,
Chennai, Tamil Nadu
2 days ago
Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour....
