Product Architect(ISG)
Cognizant
Date: 3 weeks ago
City: Chennai, Tamil Nadu
Contract type: Full time
Job Summary
Extensive hands-on experience with Connex switch transaction processing & their associated components.
Excellent analytical and troubleshooting skills across ATM POS and payment schemes.
Good knowledge on Authorization Processing (AP) component AP maintenance & AP online transaction processing.
Understanding of debugging Connex modules and troubleshoot the issues in transaction processing.
Expertise in TAL COBOL S-COBOL and TACL programming languages.
Responsibilities
Lead and mentor a team of support engineers focused on Connex applications running on HPE NonStop/Tandem systems.
Responsible for ensuring high-quality customer service operational efficiency and continuous process improvement.
Act as the first point of escalation for complex or high-priority customer issues.
Coordinate with infrastructure application and network teams to resolve cross-functional issues.
Drive root cause analysis and implement preventive measures for recurring incidents.
Maintain and update operational documentation runbooks and support procedures.
Strong analytical problem-solving team collaboration and decision-making skills.
Certifications Required
CONNEX
Extensive hands-on experience with Connex switch transaction processing & their associated components.
Excellent analytical and troubleshooting skills across ATM POS and payment schemes.
Good knowledge on Authorization Processing (AP) component AP maintenance & AP online transaction processing.
Understanding of debugging Connex modules and troubleshoot the issues in transaction processing.
Expertise in TAL COBOL S-COBOL and TACL programming languages.
Responsibilities
Lead and mentor a team of support engineers focused on Connex applications running on HPE NonStop/Tandem systems.
Responsible for ensuring high-quality customer service operational efficiency and continuous process improvement.
Act as the first point of escalation for complex or high-priority customer issues.
Coordinate with infrastructure application and network teams to resolve cross-functional issues.
Drive root cause analysis and implement preventive measures for recurring incidents.
Maintain and update operational documentation runbooks and support procedures.
Strong analytical problem-solving team collaboration and decision-making skills.
Certifications Required
CONNEX
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Accounts Receivable Associate - Contracts
Nextrials, Inc.,
Chennai, Tamil Nadu
2 hours ago
Accounts Receivable Associate - India, Chennai/Trivandrum - Hybrid, Office-BasedICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.Accounts Receivable Associate (Billing)Location : Chennai / TrivandrumWe are currently seeking an Accounts Receivable...
Prime Test Engineers
Expleo Group,
Chennai, Tamil Nadu
2 hours ago
We are seeking Test Engineers with expertise in Cards - Prime and Prime Online to ensure the quality and reliability of our software products.Expleo is the home of bold and reliable minds. With more than 50 years of experience in developing complex products, optimising manufacturing processes, and ensuring the quality of information systems, Expleo boasts an extensive global footprint, powered...
Visual Graphic Designer
SurveySparrow,
Chennai, Tamil Nadu
2 days ago
Role - Visual Graphic DesignerJob Location - Chennai (Work from office)Please note: This is not a UX or Product Design role.We are seeking a talented and experienced Visual Graphic Designer to join on a full time role at SurveySparrow. As a Visual Graphic Designer, you will play a key role in creating visually stunning and compelling designs for our digital...
