Process Excellence Specialist
Kotak Securities
Date: 3 weeks ago
City: Mumbai, Maharashtra
Contract type: Full time

Requisition Description
Roles And Responsibilities
- Process Assessment: Conduct thorough assessments and evaluations of existing business processes, identifying areas for improvement, inefficiencies, bottlenecks, associated risks, points of failures and possible redundancies.
- Data collection and analysis: Gather and analyze data related to process performance, utilizing statistical and analytical tools to identify trends and areas requiring attention.
- Process Mapping: Create detailed process maps and flowcharts to visualize current processes and pinpoint areas for optimization.
- Performance Metrics: Define key performance indicators (KPIs) and metrics to ensure process effectiveness and monitor progress in process improvement initiatives.
- Continuous improvement: Develop and implement process improvement strategies, methodologies and best practices such as Lean Six Sigma, Total Quality Management (TQM) or DMAIC .
- Root cause analysis: Identify root causes of process and issues and inefficiencies and recommend solutions to address these issues effectively for long term.
- Change Management: Collaborate with stakeholders to implement process changes and ensure successful adoption by employees.
- Documentation: Maintain accurate documentation of process improvements, change and associated procedures.
- Training and Education: Provide training and support to employees involved in the newly optimized processes, ensuring understanding and adherence to updated procedures.
- Project Management: Lead or participate in cross-functional teams focused on process improvement projects, managing timelines, resources and budgets.
- Incident Management: Should track the various incidents being reported and ensure the resolutions are as per industry best practices.
- Certification: Lean Six Sigma, Project Management Professional (PMP), Certified Business Process Professional (CBPP), etc.
Roles And Responsibilities
- Process Assessment: Conduct thorough assessments and evaluations of existing business processes, identifying areas for improvement, inefficiencies, bottlenecks, associated risks, points of failures and possible redundancies.
- Data collection and analysis: Gather and analyze data related to process performance, utilizing statistical and analytical tools to identify trends and areas requiring attention.
- Process Mapping: Create detailed process maps and flowcharts to visualize current processes and pinpoint areas for optimization.
- Performance Metrics: Define key performance indicators (KPIs) and metrics to ensure process effectiveness and monitor progress in process improvement initiatives.
- Continuous improvement: Develop and implement process improvement strategies, methodologies and best practices such as Lean Six Sigma, Total Quality Management (TQM) or DMAIC .
- Root cause analysis: Identify root causes of process and issues and inefficiencies and recommend solutions to address these issues effectively for long term.
- Change Management: Collaborate with stakeholders to implement process changes and ensure successful adoption by employees.
- Documentation: Maintain accurate documentation of process improvements, change and associated procedures.
- Training and Education: Provide training and support to employees involved in the newly optimized processes, ensuring understanding and adherence to updated procedures.
- Project Management: Lead or participate in cross-functional teams focused on process improvement projects, managing timelines, resources and budgets.
- Incident Management: Should track the various incidents being reported and ensure the resolutions are as per industry best practices.
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