Process Associate (North America shift)

Clariant


Date: 14 hours ago
City: Navi Mumbai, Maharashtra
Contract type: Full time
Job ID: 40329 | Location: Airoli, Maharashtra, India

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties. At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status ,age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive. Purpose of the role: To provide effective demand servicing to customers. Ensure effective communication to customers (internal /external) on status of supply and availability of material.

Responsibilities

  • Process all order types according to principal’s rules.
  • Collaborate with Business Support, Affiliates, and Agents.
  • Create SAP deliveries, monitor, and track open orders.
  • Periodically review pending orders, coordinate with BU for actions.
  • Maintain customer/country shipping instructions for efficient order fulfillment.
  • Provide feedback on order status and manage issues/claims.
  • Ensure 100% delivery performance to customers.
  • Shift Time: 5:30 PM to 2:30 AM (Pick up & Drop provided)

Requirements

  • Any Graduate
  • 1 year relevant experience in Order Management or Customer Service.
  • Working experience with a captive or outsourced shared service centre.
  • SAP experience good to have.

Our Offer

Company Culture

  • Be part of an amazing team, who will be there to support you.
  • A forward-looking company, with a culture of innovation and a strong portfolio in sustainable technologies.
  • Ongoing Professional Development Opportunities
  • Inclusive Work Environment
  • Approachable Leadership
  • Long term growth opportunity
  • Work-Life Balance
  • Speak Up Culture
  • Women's Inclusion Network of Clariant (WIN)

Benefits

  • Hybrid Work Model- 3 days in office and 2 days remote
  • Child Day Care facility fully sponsored by Clariant
  • In-house Cafeteria & Subsidized meals
  • 30 Days Annual Paid Leaves
  • Clariant-Sponsored Annual Health Check-Up
  • Centralized Company Transport for Designated Routes (Regular shift)
  • Employee Wellbeing & Assistance Program
  • Group Medical Insurance, Group Personal Accident Insurance and Life Insurance
  • Maternity & Parental leave policies
  • Performance-Based Competitive Annual Bonus Plan
  • On-Site Medical Assistance for Employees: Doctor Visits Available Three Days a Week with a Medical Attendant Present Five Days a Week in the Medical Room.

Your Contact

Adelaide D'Mello

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.

At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status ,age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.

  • Learn more about Clariant
  • Follow us on Facebook, Instagram, LinkedIn, X and YouTube
  • Read more about our commitment for people - download our Employment Standards Brochure

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Home Loan Sales Executive in Navi Mumbai

The Aurum Group, Navi Mumbai, Maharashtra
2 days ago
Key Responsibilities Drive home loan sales through the open market by identifying potential customers and business opportunities. Build and maintain relationships with builders, developers, and real estate agents to generate a steady pipeline of leads. Identify, onboard, and manage a network of connectors (DSAs, brokers, and financial consultants) to drive business growth. Understand customer requirements, provide appropriate loan solutions, and...

Team Member-Site Store- Jamnagar ( 82216114 )

Reliance Industries Limited, Navi Mumbai, Maharashtra
4 days ago
Job Responsibilities : Planning, implementation and completion of assigned projects as per timelines in New Energy Business Perform technical, cost and performance analysis of new and emerging commercial technologies for design assessment Co-ordination with cross functional teams, suppliers, partners, vendors for execution of the project Work on pilot projects, use cases and testing for technology and system validation Proactively take...

Sr Design Engr - Process Engineering ( 82201681 )

Reliance Industries Limited, Navi Mumbai, Maharashtra
1 week ago
Job Responsibilities : Work output Installation and maintenance of software tools. Use of software tools for process design, troubleshooting, revamp and what if studies. Critical analysis of plant data for model tuning purpose. Generate Heat & Material balances and equipment process data sheet. Carryout /check equipment design/revamp calculations. Support equipment installation. PIO review and participation in Root cause Analysis, Benchmarking...