Practice Director - India Subregion

Business Area:

Professional Services

Seniority Level:

Director

Job Description:

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

India Subregion Practice Director:

We are seeking a dynamic and experienced Director of Professional Services/Consulting to lead our team in delivering exceptional client solutions.

As a Practice Director you will :

• Collaborate closely with our sales teams to strengthen customer relationships and expand the Cloudera Professional Services business.
• Engage with customers at the executive level to drive the Cloudera Professional Services business.
• Define, scope, and sell strategic customer engagements, and actively participate in their delivery.
• Ensure customer satisfaction and success within your region.
• Oversee services revenue and bookings forecasts, and manage performance in your region.
• Develop effective partnerships and work with your peers to optimize our Professional Services go-to-market strategy.
• Attract, hire, and retain top talent in the industry., hire and retain the top talent in the industry
• Guide technical discussions with senior client executives to drive decisions and implementation
• Work closely with APAC leaders to ensure alignment of Indian subregion
• Directly manage a geographically dispersed team of highly talented, technically skilled employees.
• Required to travel within the region 20-30%, as required.
  
  
  

We’re excited about you if you have:

• Extensive experience managing Professional Services/Consulting teams, focusing on enterprise software or SaaS.
• Leadership in selling, scoping, and delivering large-scale, technology-driven projects.
• Proven track record in customer relationship management, including handling escalations and participating in executive steering meetings.
• Deep expertise in the data domain, distributed computing, hybrid cloud operations, and IT strategy.
• Comprehensive knowledge of software implementation and project/program management methodologies.
• Known for a proactive, collaborative approach to problem-solving.
• Exceptional communication skills: adept in verbal, written, and presentation formats.
• Strong negotiation abilities coupled with excellent analytical skills.
  
  
  

It is a plus if you have:

• Masters degree in Computer Science and/or business administration
• Experience interacting with Cloudera software
  
  
  

What you can expect from us:

• Generous PTO Policy
• Support work life balance with Unplugged Days
• Flexible WFH Policy
• Mental & Physical Wellness programs
• Phone and Internet Reimbursement program
• Access to Continued Career Development
• Comprehensive Benefits and Competitive Packages
• Paid Volunteer Time
• Employee Resource Groups
  
  
  

Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.