Platform Engineer - VOIS

Who We Are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About This Role

We are seeking a skilled Platform Engineer with 3–5 years of experience in AWS cloud services, DevOps practices, and monitoring tools. This role is ideal for individuals passionate about building reliable cloud infrastructure, automating deployments, and optimising performance. Based in Pune, the role involves designing and maintaining proactive monitoring solutions using Grafana, Prometheus, and AWS CloudWatch, while collaborating with SRE and development teams to ensure system stability and efficiency.

What You’ll Do

• Design, implement, and troubleshoot AWS infrastructure and monitoring solutions.
• Automate infrastructure setup and monitoring using Terraform, Ansible, and Helm.
• Deploy Prometheus exporters and configure service discovery (Kubernetes, Consul).
• Set up and maintain Grafana dashboards and Prometheus metrics collection.
• Manage alert routing using Alertmanager and optimise Prometheus performance.
• Handle incident, service request, and problem tickets, ensuring SLA compliance.
• Collaborate across teams to resolve issues and document best practices.
• Deploy applications using CI/CD pipelines and integrate test automation.
  
  

Who You Are

• Proficient in AWS services and Infrastructure as Code (Terraform).
• Experienced in Grafana, Prometheus (including PromQL), AWS CloudWatch, SNS, SQS.
• Skilled in scripting (Bash, Python, Go) and log aggregation tools (Loki, ELK, Splunk).
• Familiar with Kubernetes monitoring tools (Kube-State-Metrics, cAdvisor).
• Knowledge of Alertmanager and service discovery mechanisms.
• Nice-to-have: Experience with Thanos, OpenTelemetry, and security best practices.
• Holds a bachelor’s degree or equivalent in computer engineering.
  
  

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's In It For You

• Opportunity to work on cutting-edge cloud technologies and monitoring tools.
• Exposure to cross-functional collaboration with SRE, DevOps, and development teams.
• A chance to contribute to scalable and reusable CI/CD pipeline development.
• Be part of a global organisation driving transformation in the telecom industry.
  
  

What Skills You Will Learn

• Advanced monitoring and alerting techniques using Prometheus and Grafana.
• Infrastructure automation using Terraform, Helm, and Ansible.
• Performance optimisation and root cause analysis in cloud environments.
• CI/CD pipeline integration and deployment strategies.
• Cross-team collaboration and incident management best practices.
  
  

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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