Performance & Business Management Analyst, AVP

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in India and as such all normal working days must be carried out in India.

Job Description

Join us as a Performance & Business Management Analyst

• Take on a role with great career development potential and harness your analytical talents
• We’ll look to you utilise your specialist knowledge and provide insightful analysis and understand the impact to the business
• You'll be providing analysis and recommendations for leadership teams, which will inform business decision-making and support our long-term goals
• We’re offering this role at associate vice president level
  
  
  

What you'll do

In this role, you’ll support with the delivery of the NatWest Markets (NWM) Business Resilience operating model including production and overview of resilience reporting and analytics, challenge and assurance of Global business continuity plans and practices, training and awareness activities. This will be key to ensure all NWM personnel with a resilience role have the correct level of understanding of resilience requirements, Crisis Management Governance Administration, and the development of global enhanced processes and procedures.

You’ll also:

• Support our CoE Lead to deliver the strategy and objectives as driven by global management and deliver in driving the CoE team’s roles and responsibilities
• Analyse and report on global resilience policy status and risk to define timescales and the delivery of training and awareness activities for NWM global personnel with resilience roles
• Ensure completion of regular BCP plan assurance activities, partnering with the global business units across NWM, identifying potential resilience vulnerabilities and suggest remediation requirements
• Support with the coordination of incidents including facilitation of response calls at all times
  
  
  

The skills you'll need

We’re on the lookout for an excellent communicator, with the ability to adapt delivery style and language to suit the audience. We’ll expect you to bring the ability to present complex issues and solutions to mixed audiences and resolve conflicts and complexity by delivering practical solutions. You’ll also have the ability to challenge the current landscape across multiple levels of seniority.

Furthermore, you’ll have strong personal ownership and commitment to quality along with a willingness to contribute and speak up with a view or opinion, and add value by questioning and probing to ensure a thorough and robust solution is implemented.

In addition, you’ll have:

• Practical industry knowledge and operating experience of managing Business Resilience or Operational Risk environment
• Experience with interacting with different levels of stakeholders across the bank
• A strong personal drive to challenge existing process and seek efficiencies
• The ability to provide recommendations based on key metrics and data
• An understanding of investment banking with familiarity of the wider NWM framework