Partner Success Manager

We are looking for a motivated Partner Success Strategist to join our team and take ownership of managing and growing our relationships with a diverse range of global Independent Software Vendor (ISV) partners. These partners use Siemens software to create innovative solutions, which they sell to their end customers, contributing to Siemens' growth and Strategic Competitive Advantage.

The primary goal of this role is to establish strong, productive relationships with our ISV partners, driving revenue, increasing partner satisfaction (NPS), and ensuring mutual success for the benefit of the Ecosystem. As a critical liaison between Siemens Digital Industries Software and its Partner ISV ecosystem, you will ensure our partners thrive by aligning their goals with Siemens’ capabilities, fostering collaboration, and enabling their success which ultimately is Siemens’ as well.

Main Responsibilities:

Relationship Management: Build and maintain strong, trust-based relationships with ISV partners worldwide to foster collaboration, loyalty, and long-term growth.

Increasing solution adoption: Drive incremental revenue through effective partner engagement, helping them scale their solutions built on Siemens software.

Partner Enablement: In alignment with the Siemens Technical teams, equip ISVs with the tools, training, and resources needed to successfully develop, market, and sell their IP solutions.

Performance Monitoring: Track and analyze partner performance, identifying growth opportunities and addressing potential challenges.

Partner Advocacy: Represent ISV partners’ needs and feedback within Siemens to drive internal projects, product enhancements, policy improvements, and operational efficiency and excellence.

Strategic Alignment: Ensure partner strategies align with Siemens’ business objectives, SaaS transition goals, and Xcelerator ecosystem initiatives.

NPS Improvement: Proactively address partner concerns, resolve issues efficiently, and improve partner satisfaction and loyalty.

Qualifications:

Bachelor’s degree in business, software development, engineering, or a related field.

8+ years of experience managing partners (preferentially in SaaS) in roles such as Partner Success, Partner Management, or Partner Development.

Proven track record of driving revenue growth and improving partner satisfaction metrics (e.g., NPS).

Strong interpersonal skills, with the ability to build trust and rapport across cultures and geographies.

Excellent communication and negotiation skills, with the ability to navigate complex business relationships.

Self-starter with a positive attitude, enthusiasm for hard work, humble, loyal and a honest hard-worker with willingness to learn and grow.

Analytical mindset with experience using data to measure success and drive decision-making.

Preferred:

Knowledge of the manufacturing industry, industrial software, SaaS or digital transformation solutions.

Familiarity with Siemens Digital Industries Software products, including the Xcelerator portfolio.

Experience working with Independent Software Vendors (ISVs) or similar technology partners.