Operations Manager - Microfinance

Bajaj Finserv


Date: 2 weeks ago
City: Ranchi, Jharkhand
Contract type: Full time
Location Name: Bero MFI

Job Purpose

To manage the Operations of Branch assigned

Duties And Responsibilities

  • This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service.
  • Take end to end ownership of Disbursement TAT.
  • Ensure effective cash management at Branch.
  • Ensure Adherence to vaulting process and policy.
  • Monitor EOD and BOD activities related to respective branches and resolve issues.
  • Audit query response and resolution.
  • Identify and provide inputs to bring automation in processes.
  • Identify need for additional BC/Banking points for cash deposition.
  • Sharing of Best practices with other branches.
  • Provide support trainings to Center Managers to improve productivity.


Required Qualifications And Experience

  • QualificationsMBA / Graduateb)Work ExperienceMinimum 1-3 years of experience in financial industry Past experience in onboarding and operations will be an added advantage Prior experience in NBFC preferred

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