Operations Manager - India

Emma – The Sleep Company


Date: 2 weeks ago
City: Delhi, Delhi
Contract type: Full time
Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off.

We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals. Want your ideas to have an impact and your career to grow? Then Emma is the right place for you.

What You'll Do

  • You will oversee end to end supply chain operations to drive KPI improvements, profitability, manage strategic partnerships, and ensure operational resilience
  • You will develop and implement operational strategies to improve warehousing network for rapidly growing market
  • You will optimize last mile and reverse logistics management to drive down costs while at the same time improving customer service satisfaction
  • You will ensure accurate and efficient inventory management whilst working with procurement and commercial teams to optimize stock levels
  • You will provide actionable insights based on key operational metrics reports to support decision making
  • You will work closely with APAC and EU teams to ensure strategic partnerships will integrate well within Emma eco-system


Who We're Looking For

  • You have a Bachelors degree in Technology/Engineering; and/or Degree in Supply Chain in Operations from a reputable university
  • You are proficient in English and Hindi, both written and spoken
  • You have a proven track record managing warehousing efficiency, inventory management and driving favourable negotiation results
  • You have Project Management experience that drives cost and process efficiency
  • You have a strong understanding of WMS, ERP, and inventory control systems
  • You have excellent analytical and executional skills to initiate and drive strategic decision making


Become an Emmie

Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!

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