Operations Manager

About ACA:

ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape.

Position Summary

The individual in this position is responsible for the administration of corporate support activities by providing daily administrative support to ACA Compliance Group.

Job Duties

• Provide clerical and general administrative support to ACA’s management and staff
• Answer office phones and direct incoming calls
• Purchase and maintain office and kitchen supplies in accordance with ACA purchasing policies and budgetary restrictions
• Administer scheduling of office space, including offices, workstations, and meeting rooms, which may include facilitating meal and beverage service, coordinating audio/visual equipment, and administering other meeting-related needs
• Coordinate travel, meetings, conferences, webcasts and other arrangements for ACA’s personnel, investors, visitors, and others as needed
• Oversee organization and maintenance of corporate support files and paperwork
• Prepare various staff and management reports, memos and other documents
• Supervise, train, evaluate, oversee, and provide feedback to operational support staff
• Exercise discretion and make independent judgements on matters of significance.
  
  

10 Perform ad-hoc work/special projects as necessary to support ACA on various client and internal initiatives

Required Education And Experience

• Minimum 4 year of experience performing administrative or clerical duties in an office setting
  
  

Preferred Education And Experience

• Bachelor’s Degree preferred – major or concentration business, computers, or office management preferred 2. 2 years of supervisory experience
  
  

Required Skills And Attributes

• Proficiency in the use of office equipment, including phone systems, faxes, copiers, and scanners
• Proficient with Microsoft Office applications and comfortable working in a tech enabled environment.
• Demonstrated professional integrity
• Dependable, flexible, and adaptable to new ACA initiatives and changing employee needs
• Ability to work well in a fast-paced, small-team environment
• Ability to work independently, multi-task and prioritize effectively
• Ability to establish and maintain effective working relationships with colleagues
• Highly motivated and goal oriented; proactive in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks
• Dedicated to upholding ACA’s high-quality standards and customer service focus
• Strong organizational and problem-solving skills with attention to detail
• Strong oral and written communication skills
  
  

What working at ACA offers:

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical coverage fully funded by ACA for employees and their family as well as access to Maternity & Fertility and Wellness programs. ACA also provides Personal Accident Insurance, Group Term Life Insurance, Employee Discount programs and Employee Resource Groups. You’ll be granted time off for designated ACA Paid Holidays, Privilege Leave, Casual/Sick Leave, and other leaves of absence to support your physical, financial and emotional well-being.

What we commit to:

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected status.