Operations Manager
Medicover Fertility
Date: 2 weeks ago
City: Kākināda, Andhra Pradesh
Contract type: Full time
Job Description
We are seeking a dynamic and experienced Operations Manager to oversee and manage day-to-day hospital operations in a professional, patient-centric, and profitable manner. The ideal candidate should bring at least 10 years of relevant experience in the Indian healthcare sector and possess strong leadership, coordination, and process management skills.
Key Responsibilities
We are seeking a dynamic and experienced Operations Manager to oversee and manage day-to-day hospital operations in a professional, patient-centric, and profitable manner. The ideal candidate should bring at least 10 years of relevant experience in the Indian healthcare sector and possess strong leadership, coordination, and process management skills.
Key Responsibilities
- Ensure exceptional patient experience and uphold standards of patient delight across all touchpoints.
- Manage and oversee the overall functioning, administration, and profitability of the hospital in line with organizational goals and policies.
- Drive operational efficiency by closely coordinating with department heads and functional leaders to meet performance and revenue targets.
- Address and resolve all operational challenges to ensure smooth center functioning, aligned with hospital objectives.
- Ensure compliance with quality standards and protocols across all clinical and non-clinical departments.
- Implement and monitor clinical and administrative SOPs to maintain consistent and quality service delivery.
- Foster a culture of courteous, efficient, and personalized service for patients, visitors, and other stakeholders.
- Monitor and analyze key performance indicators (KPIs) of the hospital
- initiate corrective actions and continuous improvement plans as needed.
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