Operations Lead

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

• Providing guidance, mentorship, and leadership to team members, fostering a positive and productive work environment.
• Leading and coordinating infrastructure projects, from planning and execution to delivery and closure. This includes defining scope, timelines, and budgets.
• Building and maintaining strong relationships with clients, understanding their needs, and ensuring their satisfaction.
• Managing and resolving incidents and problems related to infrastructure, working with relevant teams to minimize impact and downtime.
  
  

Your Profile

• Ensuring the smooth and efficient delivery of IT infrastructure services, including network, servers, storage, and security.
• Managing and resolving incidents and problems related to infrastructure, working with relevant teams to minimize impact and downtime.
• Managing project budgets, tracking expenses, and ensuring cost-effectiveness.
• Tracking key performance indicators (KPIs), generating reports, and providing insights on service performance.
  
  

What Will You Love Working At Capgemini

• Capgemini emphasizes ITIL-based service management practices, ensuring structured, efficient, and customer-focused service delivery.
• This is ideal for professionals who want to deepen their expertise in ITSM, incident/problem/change management, and service delivery governance.
• Would be working in cutting-edge cloud IT infra technology with high performance capability team
• Career Growth & Global Exposure
• Focus on Innovation, Cloud, Security & AutomationInclusive Culture & Strong Support System
  
  

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.