Operations Analyst

We are seeking an Operations Analyst who is ready to take on challenges, contribute to efficient processes, and thrive in a fast-paced setting. This role offers a unique opportunity to be part of a team making a real impact on our Reuters news operation. If you are comfortable working with spreadsheets and are ready for a dynamic role that involves evening and overnight shifts, we invite you to apply.

Preferred Experience

• Customer/Stakeholder support background.
• Procurement & Payment follow-ups.
• Administration, Travel, and Hotel bookings.
• Freelance & Vendor management.
  
  
  

About the role :

• Assist General Managers with freelancer contracts, vendor account setup, and payments, ensuring timely follow-through on unresolved issues.
• Track staff issues, manage an up-to-date headcount tracker, and assist with contractor-related matters.
• Manage purchase orders using the internal procurement tool, Ariba.
• Assist executives with travel and hotel bookings for business trips and ensure their expenses are reconciled and submitted on time.
• Ensure all reports are accurate, current, and easily accessible.
• Provide specialized and complex administrative services and coordination for departmental projects, applying prior knowledge and experience of internal systems.
  
  
  

About You

• Experience: 1-3 years in administration, customer support, or stakeholder management.
• Education: Bachelor's degree in any discipline.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize competing demands to meet deadlines effectively.
• Interest in or openness to working with accounts payable and cross-functional teams.
• Proficient in utilizing database search tools to gather and analyze relevant information efficiently.
• Proactively identify opportunities for process improvement and take initiative in implementing enhancements.
• Flexibility to adapt to a rotational shift schedule, supporting 24/5 operations as required by the business.
  
  
  

If you are a motivated individual with the skills and experience outlined above, and you are ready to be part of a dynamic team, we encourage you to apply.

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
  
  
  

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.