Onboarding Manager

What You'll Do

We are seeking a dynamic and experienced Sales Trainer to join our team. The Sales Trainer will play a key role in developing and delivering comprehensive sales training programs to enhance the skills and performance of our sales team. As a Sales Trainer, you will leverage your expertise in sales methodologies, communication techniques, and product knowledge to empower our sales professionals to achieve their goals and drive business growth.

• New Employee Orientation: Welcome and onboard new employees, providing them with an overview of our company culture, values, and mission.
• Core Product Training: Design, develop, and deliver a comprehensive first-month training program for new hires in lead generation and selling roles, ensuring they have a strong understanding of tax compliance, core product knowledge, tools and their role basics.
• Documentation: Create and maintain training materials, user guides, FAQs, and other resources to assist employees in learning their roles effectively.
• Continuous Improvement: Continuously evaluate and improve the onboarding process and training materials based on feedback, industry best practices, and evolving software updates.
• Cross-Functional Collaboration: Collaborate with various departments, including HR, IT, product and sales leaders, to ensure an impactful onboarding experience.
• User Feedback: Gather feedback from new employees and their managers to understand their experiences, their readiness when in role and identify areas for improvement in the onboarding process.
• Onboarding Metrics: Track and report on key onboarding metrics, such as ramp time to productivity, to measure the effectiveness of the onboarding process.
  
  

What You'll Need to be Successful

• Sales Experience: (Preferred) Extensive background in sales, preferably with a proven track record of success in various sales roles.
• Training Expertise: Experience in designing, developing, and delivering effective sales training programs tailored to different audiences and learning styles.
• Communication Skills: Excellent verbal and written communication skills to effectively convey sales concepts, strategies, and techniques to trainees.
• Presentation Skills: Ability to deliver engaging and dynamic presentations that capture the attention of participants and facilitate learning.
• Interpersonal Skills: Strong interpersonal skills to establish rapport with trainees, build trust, and foster a collaborative learning environment.
• Coaching Skills: Proficiency in providing constructive feedback, coaching, and mentoring to help sales professionals improve their performance.
• Product Knowledge: In-depth understanding of the products or services being sold, including features, benefits, and competitive advantages.
• Industry Knowledge: Familiarity with the industry, market trends, and competitive landscape to provide relevant and up-to-date training content.
• Technology Proficiency: Comfortable using various technologies and tools to deliver training, such as video conferencing software, learning management systems, and presentation software.
• Analytical Skills: Ability to analyze sales performance data, identify areas for improvement, and adjust training strategies accordingly.
• Adaptability: Flexibility to adapt training content and methodologies based on the unique needs and preferences of different audiences.
• Organizational Skills: Strong organizational skills to manage training schedules, resources, and logistics effectively.
• Leadership Abilities: Demonstrated leadership qualities to inspire and motivate sales teams, instill confidence, and drive results.
• Continuous Learning: Commitment to staying updated on industry best practices, emerging trends, and new sales techniques through continuous learning and professional development.
• Certifications: Relevant certifications in sales training, coaching, or related fields can provide additional credibility and expertise.
  
  

How We'll Take Care of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness

Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity

Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

Flexible hybrid working

We support hybrid work and flexible schedules for our employees.

Learn more about our benefits by region here: https://careers.avalara.com/

About Avalara

We’re Avalara. We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.

Last year, our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.

We’ve been different from day one. Join us, and your career will be too.

EEO Statement

We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.