Officer Documentation

Job RequirementsJob Requirements Role/Job Title: Customer Service Executive - Retail Liabilities InboundBusiness: ServiceFunction/ Department: Customer ExperiencePlace of work: Customer Contact Center (Phone Banking unit)Roles & Responsibilities'1. Productivity Maintaining Service Quality Average Handling Time First Contact Resolution Maintaining TAT for all customer requests Channel Migration to alternate channelsSecondary Responsibilities'Drive all the initiatives in the Customer contact center.Key Success Metrics'Productivity, Average handling...

As a Customer Service Executive at Iqra 1Point1 Solutions Ltd, you will be responsible for providing exceptional customer service to our clients. Your role will involve communicating with customers through various channels to address their inquiries, resolve issues, and ensure their satisfaction with our products and services. Your proficiency in both written and spoken English will be crucial in effectively...

The Purchasing engineer is responsible for the procurement of assigned categories of goods and services. This role involves sourcing and evaluating suppliers, negotiating contracts, managing orders, and ensuring timely delivery.Key Responsibilities:Develop and implement sourcing strategies for assigned categories. Identify and evaluate potential suppliers. Negotiate contracts and agreements with suppliers. Prepare and process purchase orders. Track orders and manage deliveries. Monitor...